A glance at the future: Mind reading AI, VR journalism & radical collaboration
In fact, digital operational excellence will allow organisations to do more than focus on customer needs; it will enable them to compete on customer experience. At a CIO exchange forum organised by IDG and ManageEngine in Melbourne, Michael Barnes, research director at Forrester, commented, "It is … Read More
Delta says online chat cyber security breach put some customer payment info at risk
Delta Air Lines said Tuesday that a cyber security breach involving an online chat service it uses put some customer payment information at risk. Atlanta-based Delta said it was notified of the “cyber incident” March 28 by online chat service provider [24]7.ai. From Sept. 26 to Oct. 12, 2017, “certain … …
Beatport Acquires DJ Streaming & Subscription Service Pulselocker to Boost Its Own Streaming …
But the process of integrating with the large DJ software and hardware manufacturers took years to establish and the company ceased operations in late 2017, leaving customers unable to access content since. By way of Beatport's user base, when Beatport launches its new subscription service later … Read More
Scammy phone company Centurylink: “No one can sue us because we don’t have any customers”
Centurylink is a giant, scammy telco notorious for larding its customers' bills with fraudulent charges, and instructing its customer service reps to do everything possible not to waive those charges; they also open fake accounts in their customers' names, a la Wells Fargo, and then rack up charges against … Read …
AI helps Oscar the chatbot answer 75 percent of travel questions
Chatbots are only programmed to understand so many things but one travel chatbot named Bravo Oscar Tango has used artificial intelligence to go from answering just seven percent of questions to 75 percent. Air New Zealand recently brought Oscar the chatbot to the U.S. and Canada after first … Read More
BlackBerry Sues Snapchat For Infringing On Its Patents
BlackBerry may not be the leader in the global smartphone market anymore but the company does own a treasure trove of patents. As investors raise concerns about the growth rate at its core security-focused software business, the company is looking through its library of wireless and messaging … Read More
BlackBerry sues Snapchat for patent infringement
BlackBerry has been seeking ways to generate revenue through its messaging patents and Snapchat is its most recent victim. Similar to its lawsuit against Facebook and its subsidiaries last month, BlackBerry is suing Snapchat for patent infringement. The Canadian software company accuses Snap Inc. Read More
Snapchat notifications sent before Reading stabbings, court told
Prosecuting, Charlotte Webster, said "notifications were sent out" through Snapchat ahead of the fight, which was attended "by a crowd of 40 young people". She added the defendant, from Reading, took the three-inch knife from school following a course on which "safe use of knives" was taught. Read More
Letter: DBS movement rooted in anti-Semitism and stereotypes
"With regard to the Keep the Faith column (October 27th) and now his most recent letter (The People's Forum, April 1), it is clear that the author, Reverend Gary Shahinian, willfully ignores the deep-seated anti-Semitism at the heart of the anti-Israel movement. As a Jew and a supporter of Israel, …
Tourists, commuters seek workarounds to French train strikes
Tourists abandoned travel plans and French commuters squeezed into scarce trains Wednesday as one of the world's most-traveled rail networks endured a second consecutive day of strike action. Rail unions and French President Emmanuel Macron's government are holding firm so far in a battle over … Read More