MUMBAI–ICICI Bank, India's largest private sector bank by consolidated assets, announced the launch of a service that enables Non Resident Indians (NRIs) to send money to a beneficiary in India using social media like WhatsApp and e-mail. Christened 'Social Pay', this first-of-its-kind service by any … Read More

WeChat's messaging platform, known as Weixin which means “micro-letter” in Mandarin, is more of a social app. A one-stop shop for networking, mobile payments and shopping, it is a super-charged app that has huge implications for the customer service industry globally. “The number of digital natives … Read More

Only use a given social–media service if it provides valuable benefits that would be hard to replace. Use these services only for these purposes. Delete all social media apps from your phone. After all, it's unlikely those serious uses you list for a social media channel really require that you …

Then, just as City fans thought it couldn't get worse, Otamendi decided it was an appropriate time to carelessly carry the ball straight into a wall of Liverpool players, before Aymeric Laporte allowed Mohamed Salah onto that left foot. Social media, as you can imagine, found the whole thing quite …

To say we have a complicated relationship with social media is an understatement, it is a part of most of our lives – 69 per cent of adults use some kind of social media – but we don't trust it. A 2014 survey by the Pew Research Center found that …

This results in improved business agility, operational excellence, and resilience, and brings about better customer experience. The ability to respond instantaneously and accurately to customers' questions and helping them in decision making processes have made AI an integral part of telecom … Read More

Whether its Siri, Google Assistant, Cortana or Alexa- we hate the way we interact with them. The whole conversation tends to feels robotic and unnatural, so much so, that many users turn away from using it. Similarly, with thousands of chatbots out there, the whole conversation feels like speaking into …

MICROSOFT HAS updated its artificial intelligence (AI) language chatbot, XiaoIce, with the ability to interrupt the flow of a conversation. Up to now, talking with an AI has relied on the basis of waiting for someone else to stop talking, then pipe up and assume that it won't then itself …

MarketResearch.Biz disclosed an up-to-date research highlighting the Global Chatbot Market. The report deep plunge into the dynamics of global Chatbot providing advantageous and unique observation. Chatbot Market Report provides a professional and detail study on the present state of the Global … Read More

SAN FRANCISCO: Software major BlackBerry has sued Snap for allegedly infringing its patented messaging technology in the Snapchat app, media … said that Snap used the company's intellectual property to compete with it in the messaging space, diverting users from BlackBerry toward Snapchat. Read More