Botanalytics offers analytics for conversational interfaces and chatbots
The rise of chatbots and smart speaker-powered voice assistants, such as Alexa and Google Home, has produced the need for specialist analytics so developers can track how well those conversational interfaces are working. Hoping to take a chunk of this nascent market, including competing with … Read More
Mall of America embracing chatbot to boost retail customer experience
Mall of America, the biggest shopping and entertainment complex in North America, is diving into chatbot technology to drive a more rewarding, and likely calmer, customer experience, especially during the holiday shopping time. The 26-year-old mall, located in in Bloomington, Minn., is advancing a … Read More
Inbenta Releases New APIs And SDKs For Its Enterprise Chatbot
With its unique Natural Language Processing engine, the Inbenta Chatbot is able to match user questions to answers with unparalleled precision. Every different potential answer represents “intent” in Chatbot jargon. At Inbenta, defining an intent is extremely easy: you only need one simple sentence to … Read More
BlackBerry Sues Snapchat Over Six Patent Infringements
Software major BlackBerry has sued Snap for allegedly infringing its patented messaging technology in the Snapchat app, media reported. According to the Verge, the 71-page complaint accused Snap of infringing six patents, including map improvements for mobile devices, advertising techniques and … Read More
Giphy Returns To Snapchat And Instagram After Removing Racist GIFs
The GIF-sharing service Giphy has been reinstated on Snapchat and Instagram following the removal of the racist sticker that caused an uproar in whole world. The sticker in question has been spotted by a Snapchat user in March, which prompted the app to remove the Giphy feature. Instagram followed … Read …
BlackBerry is now hunting down Snapchat
BlackBerry, these days, seems to be on the hunt for the social media services. Previously, it filed a lawsuit against Facebook, Whatsapp, and Instagram over infringing its messaging app patents. Now, the company has one more social platform on its roster, Snapchat, with the similar kind of accusation. Read More
Iran’s Government Officials Debate Over Telegram App Ban
Iranian government officials are reportedly debating a possible move to permanently ban Telegram's messaging app over national security concerns. According to local news outlet Al-Monitor, the discussion about banning Telegram, which is widely used in Iran, originally stemmed from both a desire to … Read More
Iranian Officials Issue Contradictory Statements Regarding Telegram Ban
Telegram's initial coin offering has been the catalyst of confusion among Iran's leadership, with conflicting statements regarding a potential ban on Telegram being made by officials. A few days ago, Iranian parliamentarian, Alaeddin Boroujerdi told media that Iran's “highest level” officials wish to ban … Read More
Telegram Cryptocurrency Will Undermine Iran’s National Currency, Says Cyberspace Council …
Telegram's upcoming blockchain network, TON and its native cryptocurrency, Gram, may pose security risks and challenge local currencies, or so believes Hassan Firouzabadi, the secretary of Iran's High Council for Cyberspace. Iranian authorities and lawmakers appear to be against the messaging … Read More
YouTube’s relationship with creators, the source of so much success, has been turbulent
Those tensions were on tragic display at Tuesday's shooting at YouTube's headquarters. Nasim Aghdam, 37, arrived at the San Bruno complex seeking revenge for what she claimed was YouTube censorship of her workout videos, say police. She injured three employees before killing herself, they say. Read More