Facebook, WhatsApp media of choice for human traffickers, UN official alleges
A United Nations migration official called Thursday for Facebook to police its site and its WhatsApp messaging subsidiary for use by abusive human smugglers. Leonard Doyle, director of media and communication at the UN International Organization for Migration, said that Facebook and WhatsApp … Read More
WhatsApp Beta Update For Android Brings Locked Recordings Feature; Details Here
Mumbai, Apr 5: Popular messaging app, WhatsApp, has rolled out a new Beta update for Android smartphones. The new Beta update from WhatsApp brings a 'Locked Recordings' feature that lets users record voice messages hands-free within the app. The 'Locked Recordings' feature is already … Read More
Richie Incognito fires his agents on Twitter
Richie Incognito turned Twitter into his own personal boardroom Wednesday, delivering pink slips to his agents in the form of a tweet. “@AthletesFirst You are Fired!” the Bills guard posted from Scottsdale, Ariz. “I wish you guys nothing but the best moving forward. Thank you for all of your help …
Star Wars in 2028? Hilarious Twitter hashtag looks ahead
Star Wars hit Earth with A New Hope just over 40 years ago, and the franchise is still going strong with the latest sequels The Force Awakens and The Last Jedi. But Twitter is starting to wonder just how long the Force can continue to strike back. (Yeah, you try …
Post-Facebook: Premium Publishers’ New Moment In The Spotlight
After years of promising publishers a deluge of eyeballs, Facebook is deprioritizing news and business posts in users' News Feeds and helping to edge fake news and toxic content out of its system. In addition to its newest challenges with Cambridge Analytica — which is a separate situation, but not … …
Facebook jumps in opening trade following Zuckerberg comments
The revelations that personal data from tens of millions of users of the world's largest social network had been harvested and used allegedly in breach of Facebook's terms, as first reported by the New York Times and the Observer last month, previously triggered a 16 per cent slump in Facebook …
Figure Out Which Facebook Friends Share ‘Fake News’
No matter your political persuasion, the phrase “fake news” is one of the most insufferable—especially if you have a few “Won't somebody think of the children?”-esque friends who are always filling up your Facebook News Feed with reasons why humanity is doomed. Between that, and your other … Read More
ICICI Bank launches Social Pay
ICICI Bank launched 'Social Pay', a service that enables Non Resident Indians (NRIs) to send money to a beneficiary in India using social media like PocketsbyICICIBank and e-mail. 'Social Pay' is available on Money2India (M2I), the bank's app for remittances. This new facility will enable NRIs to send … Read More
New Report: 88% of Callers Who Reach an IVR Still End Up Speaking with a Live Agent
79% call on the phone when contacting customer service. Live agents (voice, chat, email, social media, etc.) are still the key to a great contact center experience. 20% of customers connect with live agents by email (up from 14% in 2017), and 12% use online chat (up from 9%). And …
Facebook Continues Privacy Parade, Temkin Names CX Leaders & More News
Facebook's privacy-first campaign, after the Cambridge Analytica data scandal, surges on as the social media giant is making privacy settings easier to find. Erin Egan, vice president and chief privacy officer for Facebook, announced in a blog post that Facebook has heard "loud and clear" that privacy … Read More