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Customer Service

Tek Experts Nigeria begins operation with 300 trainees

Ife Ogunfuwa. Tek Experts, a provider of business and IT support solutions for global companies, has commenced operations in Nigeria with 300 trainees in collaboration with Microsoft. At the official launch of its Customer Service and Support Centre in Lagos, the company said it was committed to … Read More

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Chatbots

Indian Railways Planning To Use AI-Based Chatbots To Handle Passenger Queries

In an interesting and forward-looking move, the Indian Railway is reportedly considering the use of chatbots to answer queries of the passengers in a fast and efficient manner. Reportedly, the possibility of using of chatbots to enhance travellers' experience was showcased and discussed at a … Read More

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Chatbots

AI Today: Who Is Using It Right Now, and How

Chatbots: Automate the customer experience with a friendly, responsive assistant that can intuitively direct inquires to the proper knowledge base. Predictive Analysis: Accurately forecast key data trends, such as cash flows, customer demand and pricing. To see some of these capabilities in action, check … Read More

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Snapchat

Kim Kardashian Attends 20-Year High School Reunion

“Of course I had to get a party bus for the class of '98,” she said. Kim went to her senior prom at the school with then-boyfriend and Michael Jackson's nephew, 3T singer TJ Jackson. Just last month, Kim reminisced on Snapchat by posting photos of herself from high school. …

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Snapchat

Logging out: The social media detox

Early on a Saturday morning, just after midnight, I signed myself out of Facebook, Instagram, Twitter and Snapchat and hit delete. This is the start of a five-day social media detox, to free up my time and mind, and see what effect logging off could have on my life. The …

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Snapchat

How NBCU’s specialized unit makes shows for Snapchat and beyond

Snapchat still appeals to media companies looking to find young audiences for their content, but it can be hard to make money there. Publishers that have editions on Snapchat's 3-year-old Discover section have complained about the difficulty selling ads there; CNN pulled the plug on its news show, … Read More

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Telegram

Tiny Brock High band shows size isn’t only ingredient of success

It's been a historical year for the tiny Brock High School band program, including the program's first Sweepstakes award. The 325-member, approximately 20-year-old band recently earned Superior ratings in both concert and sight-reading at a University Interscholastic League competition for 3A schools … Read More

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Telegram

10 Things to Know for Monday

Your daily look at late-breaking news, upcoming events and the stories that will be talked about Monday: 1. WHY COMEY SAYS HE DISCLOSED CLINTON EMAIL PROBE. As the former FBI chief begins a book tour, he says he announced the investigation into the Democratic candidate's emails during … Read More

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Telegram

City ponders State St. work

A major thoroughfare to downtown Eau Claire is getting the city's attention in a 2019 road project that could change how traffic flows through that area. In what is expected to be the city's biggest street project next year, State Street will be rebuilt and could be redesigned for improved …

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YouTube

Rock Hall of Fame 2018: The Cars Play Their Hits, Are Honored by Brandon Flowers

Last night, the Rock and Roll Hall of Fame induction ceremony took over Cleveland, and as part of the event, The Cars performed their songs “You Might Think,” “My Best Friend's Girl,” “Moving in Stereo,” and “Just What I Needed.” The band was joined by Weezer bassist Scott Shriner for …

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