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Facebook

Facebook hits the brakes on creepy project to access your patient data from hospitals

Facebook has been in recent talks with several high profile US hospitals in an attempt to glean anonymized patient data for a now-defunct project. The company aimed to collect obscured personal details — including illness and prescription info — in an attempt to match it with user data it collected …

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Facebook

How to stop haemorrhaging data on Facebook

If you are one of 2.2 billion Facebook users worldwide, you have probably been alarmed by the recent coverage of the Cambridge Analytica scandal, a story that began when The Guardian revealed 50 million (now thought to be 87 million) user profiles had been retrieved and shared without the consent … …

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Facebook

If You Want an Ad-Free Facebook You’re Going to Have to Pay for It, Says Sheryl Sandberg

In an interview with NBC News on the Today Show, Sheryl Sandberg said that if users want to opt out of Facebook's data-driven advertisements they would have to pay for it. “We don't have an opt-out at the highest level,” Sandberg, Facebook's chief operating officer, said in the interview on …

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Social Media

Conti shares social media message after knee surgery

Conti shares social media message after knee surgery. 05 April at 21:35. Today, at Villa Stuart, Andrea Conti underwent the second operation of the cruciate ligament in his left knee. Last September, he underwent the first operation, only to get injured again in training. Therefore, the right-back who … Read More

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Social Media

Mississippi Senate race cyberwar heats up with social media barrage

JACKSON, Miss. — The #MSSEN cyberwar has begun: Candidates for Mississippi's open U.S. Senate seat and their supporters have taken to social media with a barrage of attacks and counter-maneuvers. This follows in the grand tradition of the nasty 2014 Senate race, although that would be hard to … Read More

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Social Media

Panel discusses social media with parents

“She calls it 'cognitive parenting,' where you're really being thoughtful about your parenting strategies as you're talking with your kids and setting boundaries with them when it comes to social media use." Jeffrey Hall, a Professor of Communications Studies at KU, was a part of the Panel. He said parents … …

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A.I and Customer Experience

Former Countrywide MD leading investment in AI search agent: Ems

Former Countrywide boss, Bob Scarff, has become the lead investor in Ems, a digital search agent using artificial intelligence to make it easier for … “Ems will deliver a much better experience for customers, and will help estate agents generate low-cost, high-quality, pre- qualified leads better than … Read More

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A.I and Customer Experience

The Move To User-Centric Products

As artificial intelligence (AI)-enhanced apps and devices move into every area of our lives, the relationship moves from people interacting with products to products proactively interacting with people. … With this shift, the mobile user experience has become the cornerstone of customer engagement. Read More

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Customer Service

Spending on Cognitive and Artificial Intelligence to Grow Nearly 70% in APAC in 2021

“Automated Customer Service Agents and Intelligent Processing Automation are implemented by all the industries with a varied degree of penetration. AI/Cognitive system is one of the foundations of a digital transformation initiative and around 70% of enterprises will use AI Services by 2021,” Ashutosh … Read More

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Customer Service

Avianor announces new vice-president of sales, marketing and customer service

She rose quickly from the engineering ranks to director of engineering, followed by program management and most recently customer service and quotations. Huberdeau has brought significant value to all departments and has been a large part of Avianor's success and growth. “MC has proven time and … Read More

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