Huawei CloudCampus Supports Enterprises To Roll Out Businesses To AI In The Cloud
The need for organizations to move their businesses towards the digital future for both customers and internal staff is becoming more and more stringent. The digital transformation will create an extremely competitive environment providing intelligent insights while using a mixture of AI and cloud. Read More
Top 10 Mobile AdTech Trends
“By moving the container off the user's browser and onto the provider's server, publishers can make use of tried and tested technologies to minimize complexity, improve ad quality, and optimize the user experience.” – Exchange Wire. 2. AI and Machine Learning: AI along with machine learning … Read More
Balancing bots and humans in a digital-first world
Forrester reports that 86 percent of consumers already regularly engage with bots, while 65 percent of service providers are investing in chatbot infrastructures and artificial intelligence (AI) to create and deliver better customer experiences. A future with bots may be inevitable, but it cannot be without … Read More
Business notes: Heritage House Trophies and Frames has new look and name
Customer service is the most popular of all eight categories in the Black Tie Awards, which is sponsored by the Duncan-Cowichan Chamber of Commerce, and accounts for more than 40 per cent of the nominations received. “London Drugs is pleased to support the Customer Service Award,” said Clint … Read More
10 Ways to Dazzle Your Customers With an Awesome In-Store Experience
When you own a brick-and-mortar store, you can provide your customers with high-touch and personalized customer service that they would not be able to get in an online setting. You can show different product demonstrations, offer in–store VIP programs and events, reconnect with old customers, and … Read More
No communication between departments, forcing customers to repeat their enquiries to get the …
Eighty-five percent of the online population in Southeast Asia uses at least one social media or messaging app several times a day. On average, people spend three hours a day on these apps. Companies should quickly adapt to these habits and embrace the opportunity to develop a closer relationship … Read …
The Ick Factor of Computers That Converse Like People
In a blog post on its website Wednesday, Microsoft announced that it had made a breakthrough in artificial intelligence technology that would allow chatbots to engage with users in a more human way—“more like that natural experience a person might have when talking on the phone to a friend. Read …
Blackberry is suing Snapchat
Beleaguered former mobile phone manufacturer Blackberry has filed a lawsuit against Snapchat, alleging that it breached six of its mobile app patents. The Register reports that the patents relate to a number of popular Snapchat features including Snap Map and Snap Ads and, according to Blackberry, … Read More
Snapchat Finally Enables iPhone X-Exclusive Filters
Snapchat is introducing its new iPhone X-exclusive face filters today. The new iPhone X-exclusive filters, first announced by Apple during the initial announcement of the iPhone X back in September 2017. Many expected the new iPhone X-exclusive face filters from Snapchat to be available on release … Read More
WWE’s WrestleMania 34 Digital Tie-Ins: John Cena Snapchat Lens, AR Match Preview
WWE execs declined to comment on the economics of the partnership with Snapchat, saying the latest executions are part of their two-year-old relationship. The entertainment company also is launching an assortment of virtual-reality content in association with NextVR, which WWE is working with to … Read More