However, gardaí have discounted a number of Twitter accounts purporting to be involved in the gangland feud. Gardaí suspect that around 10 accounts are being run by the same person and are not in any way connected to the feud. That person has come to garda attention a number of …

The first thing I did when I switched on my computer the other day – in fact, the first thing I've done every time I've switched on my computer in as long as I can remember – was boot up Twitter. Only this time, I couldn't. I had locked myself …

Facebook doesn't allow users to delete or retract messages they've sent to someone by Facebook Messenger–that is unless you are the company's CEO or a top exec. The company has deleted some messages sent by Zuckerberg to other Facebook users via Messenger or Facebook's chat tools going … Read More

Right now, when Facebook apps request access to your information, it's generally posed an ultimatum: “Give us all the data we're asking for, or don't use us at all.” And historically, that data could be dipped into, and copied, whenever an app wanted (though Facebook is discontinuing at least some …

As you've probably noticed if you're on Facebook, the service has become ever-more aggressive about encouraging you to celebrate the birthdays of those in your social graph. It reminds you of your friends' birthdays via notifications (“Wish them the best!”) and allows both those with a birthday and their … Read …

As C-suite executives, we care deeply about what consumers want and need and how we can meet those desires better than our competitors. Consumers are in control and own tremendous power via their social voices. They drive the demands for innovative digital customer experiences. First it was … Read More

Upon contacting Amazon, customers have been given different explanations as to why their accounts have been deactivated. Some claim customer service representatives couldn't give them a clear answer, while others were told they had violated Amazon's terms of service without being told exactly … Read More

The statement went on: "According to Human Rights Watch, the wave of regulatory pressure in Europe and beyond is setting an emerging precedent and creating a “domino effect” as “governments around the world increasingly look to restrict online speech by forcing social media companies to act as … Read More

Facebook needs to make sure the new tools it has introduced to help safeguard user data in the wake of the Cambridge Analytica scandal is done in "practice and not only on paper," the European Union's top data watchdog told CNBC. The social network has unveiled a raft of new …

Often, I raise an eyebrow when I see a company or colleague hire a college intern to manage their social media. Typically, the rationale goes something like, “Well they spend so much time online; I figure they know how to do it!” Occasionally, the rationale is that interns are cheap …