Are police and politicians blaming social media to “mask” the real reasons for London violence?
Like so many social crises that are difficult to tackle, London's recent spike in knife and gun crime is being blamed on the internet. Social media is driving urban violence, according to the head of the Met Cressida Dick, the Home Secretary Amber Rudd, the chief inspector of probation Dame …
Social-media watches and waits for the big storm
And all over the place, the denizens of the social–media universe are out there documenting the slick and slippery scene. Have a look, starting with this guy, who arrived in the Bay Area just in time for the big storm and who'll tell you all about his day, including the …
Using Salesforce Social Studio, Harvard saw power of social media
By looking at its social media data with Salesforce, Harvard Graduate School of Education saw more than 65% of article traffic generated through social media. Read More
Artificial Intelligence: The Next Frontier of Cyber Warfare?
Artificial intelligence. Machine learning. What once sounded like concepts fresh out of a sci-fi novel are now being integrated into everyday business functions. From assisting with compliance behind the scenes to improving the customer experience on the front end, bankers are finding tremendous value … Read More
How the acceleration of AI will drive digital transformation: Automation and personalization
The reasons for this are self-explanatory. With more data at our disposal than we have ever known, and more effective technologies allowing us to make sense of it all, we can start to deliver better experiences for the modern consumer's needs. AI provides a scalable, highly efficient way to deliver …
Speak With A Geek Helps Automate and Optimize Business Processes Through Artificial Intelligence
Leading organizations have already jumped on the machine learning bandwagon to automate decision processes and have started to dip their toe into deep experimentation of advanced artificial intelligence methodologies. It's no wonder with market predictions estimated at $100B by 2025 for venture … Read More
Catering to Fliers’ Tastes at 30000 Feet
Your company is a subsidiary of Lufthansa and prepares in-flight meals for some 300 airlines. What's the scope of operations in the region you handle? In North America, we have about 40 customer service centers located in or near airports, where our teams do all the cooking and prepping from …
Making policing more responsive, SPIDR Tech raises $2.5 million
Sidhu compares the technology to the kind of customer service that people get from private industry. “Customers of Amazon have confidence that Amazon is going to fulfill the order… that's what we're doing for customers of law enforcement,” he says. “Who are law enforcement's customers? They're … Read More
Senior Product Manager, Customer Service Technology
Passionate about a rare opportunity to help craft the future of customer service in travel? Are you a Product Manager that is passionate about building great products and loves technology? HomeAway is an exciting, international, profitable company that is transforming the market to become the world's … Read More
Snapchat finally releases three special Lenses showcased at Apple iPhone X launch
Another detail you will notice is how the background gets blurred when these Lenses are in use. Apart from this, there are also some tiny 3D objects that float about in the scene. It is wise to note that developers (like Snapchat) will only get visual facial mapping data and …