Brooks said she contacted E-ZPass customer service Monday after seeing those withdrawals from her account. “They said yes we know, there's a computer error,” she said. “We're working on it. We're going to get you your money back, don't worry about it." Fast forward three days, when her sister called … …

As Adam Odessky's grandmother battled chronic heart problems, he witnessed a health care system plagued with holes and inefficiencies. The experience prompted him to create Sense.ly, an app that helps patients check their symptoms, find nearby health services and book appointments — all via a … Read More

As a result, the brand (and it is its own brand) is utilizing chatbot technology to drive what it is calling a more rewarding—and likely calmer—customer experience. The AI chatbots are on its website, app, Facebook page and Amazon Alexa, and allow customers to do things like build itineraries. According … …

Today, Snapchat started implementing Apple's TrueDepth Camera with some new selfie Lenses. This means that those that own an iPhone X can start taking advantage of three new Lenses, specifically built to take advantage of the handset's technologies. If unfamiliar with Apple's TrueDepth Camera, … Read More

Among the lens features touted by Snapchat are closer tracking of facial movements for a more realistic appearance; highlights and shadows produced by objects that react to ambient light in real time; and improved depth detection that enhances features like background blur. The lenses work with … Read More

Vuzix looked for an audience with the Supreme Court of New York regarding a defamation lawsuit against an investor. Magic Leap held an audience with royalty, showing off the Magic Leap One in a rare public appearance. And Snapchat wanted to remind its consumer audience of all the things its … …

Messaging app Telegram is on the ropes in Russia after the state communications watchdog said it filed a lawsuit to limit access after it refused security services access to its users' secret messages. According to Reuters, Russia's FSB Federal Security service had requested information hidden behind … Read More

Russia's regulator Roskomnadzor has begun legal action to block Telegram, the secure messaging app, following its repeated refusal to allow the government access to user data. The lawsuit was brought to a Moscow court “with a request to restrict access on the territory of Russia to the information … Read More

Police are investigating after the same Mobil gas station in North Long Beach was robbed twice within 24 hours. It was unclear if the robberies were related, but police said they both happened this week at a gas station at Long Beach and Del Amo boulevards. In both cases, a …

The content on YouTube is great, diverse and plentiful. The pretenses for consuming that content aren't perfect, though — wading through ads and always needing a connection in order to watch are a big negative mark on what is otherwise a fantastic service. But you don't have to deal with …