NiceBot News
Social Media

Lionel Sanders Wins Social Media Popularity Poll

In our most recent 40 Years of Dreams poll, we asked our community which professional triathlete they like, follow, and generally stalk most on social media. Triathlon is a sport that's more a passionate, engaged family than it is a collection of like-minded hobbyists, and that doesn't show anywhere better … …

Read More
Social Media

Cop under scrutiny over social-media posts that call Parkland students ‘paid actors’

A police officer is under investigation in connection with social–media posts suggesting the Parkland school massacre could be a hoax — and the students “paid actors” instead of survivors. “What proof do you have?” asks a post under the name of Ericson Harrell, a North Miami Beach police officer. Read …

Read More
Social Media

Social media’s impact on Fiesta de la Flor 2018

Social media is where it's at these days — that's what organizers of the fourth annual Fiesta de la Flor say. If you wonder just how popular the festival is, or whether it matters to the rest of the world, just take one look at the numbers and it should …

Read More
A.I and Customer Experience

Airline tech in the Americas; AI, biometrics, blockchain and more

Using those technologies, American can streamline its costs while improving the customer experience, she said. American has targeted USD3.9 billion in revenue and cost benefits by 2021, and company CEO Doug Parker recently stressed: “We can't get there without the IT group helping us get through … Read More

Read More
Customer Service

B2B vs B2C Differences in Customer Service Interactions

TeamSupport is the customer support solution designed for business to business (B2B) enterprises. Our collaborative, customer-focused help desk software helps you increase customer satisfaction, reduce support costs, and better understand your customers. Native integration with CRM and developer … Read More

Read More
Customer Service

Library director, board seek input on programs, services

The survey asks people to rate the following library services as either excellent, good, fair, poor or don't know: Customer service, collection (books, DVDs, music, newspapers, etc), programs, online services, inter-library loan, library policies, computers and printers, internet access, facilities and hours of … Read More

Read More
Customer Service

Canadian Mercedes Dealership Caught On Dashcam Taking Customer’s AMG On Ice Cream Run …

This is certainly not the first time we've seen dashcam video of dealership techs doing stupid, embarrassing, or disrespectful things to or with customer's cars, and I suspect it won't be the last. Daniel Shiekhan took his Mercedes-Benz S63 AMG in for a transmission service to a Toronto-area … Read More

Read More
Snapchat

Try These 5 Hot New Snapchat Lenses This Weekend — Yodeling Walmart Kid, Loading Screen …

It's Friday, April 6, and that means it's time to look at some of the hottest lenses from the past week created by Snapchat users everywhere. Some memes are evergreen, some dissolve within a week, but these lenses are blazing hot right now in snaps across the platform. If you …

Read More
Snapchat

Those exclusive Snapchat Lenses for iPhone X users have arrived

Snapchat has finally released those exclusive Lenses for iPhone X users. There's three of them at launch, and you can try them now. Snapchat Lenses are augmented reality filters that enhance your face or your surroundings. In this case, the filters are for your face. Apple teased them last September … …

Read More
Snapchat

Snapchat Filters Have Never Looked So Good (For iPhone Users)

Users of the iPhone X users who utilize Snapchat will see new AR masks. This isn't your average Snapchat filter, mind you. Apple's advanced facial mapping technology literally superimposes masks onto the subject for a realistic result. Precision is key, as the new system utilizes 30,000 infrared dots on … Read …

Read More