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Customer Service

Comfort Systems Announces New Board Member

Mr. Sandbrook brings an understanding of the industry coupled with new perspectives on best practices in client service, employee development and financial management. Mr. Sandbrook, age 60, has served as President and Chief Executive Officer of U.S. Concrete, Inc. since August 2011. From June … Read More

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Customer Service

Kentucky Deferred comp expands service hours

The Kentucky Public Employees' Deferred Compensation Authority (KDC) has expanded its customer service phone hours to 11 p.m. weekdays, it said in a news release. Current participants, as well as those eligible to participate, can now call 1-800-542-2661 (or 502-573-7925) from 8 a.m. to 11 p.m. … Read More

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Customer Service

T-Mobile US does not store customer passwords in plain text

This week, T-Mobile Austria admitted that it stores part of customer passwords in plain text. “The customer service agents see the first four characters of your password. We store the whole password, because you need it for the login for mein.t-mobile.at”, a T-Mo Austria rep explained. Many T-Mobile US … Read …

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Chatbots

How is AI impacting customer experience in finance?

AI is transforming the way that banks engage with their customers with tech trends, such as chatbots, working their way into everyday life. AI enables companies to interact with clients across a multitude of channels, while collecting and aggregating data to drive increased insight into their lives. But where … Read …

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Snapchat

Apple iPhone X Owners Get a Trio of Super-Realistic Snapchat Lenses Aided by the TrueDepth …

Snapchat has released three new augmented reality Lenses that boast uber-accurate face tracking courtesy of the TrueDepth camera on the iPhone X and ARKit. Starting on Friday, professional wrestler-style face paint, a Day of the Dead-inspired mask with gold roses, and a golden masquerade ball … Read More

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Snapchat

Snapchat photo prompts lock down at Bridgeport school

BRIDGEPORT, Conn. (WTNH) – A Snapchat photo allegedly prompted a lock down at a Bridgeport school on Friday. Av Harris, the Director of Legislative Affairs/ Public Policy tells News 8 that Central High School, at 1 Lincoln Blvd, was in a lock down after students were circulating a Snapchat photo … …

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Snapchat

Snapchat Calls Itself a Camera App, but Its Terrible Implementation on Android Begs to Differ

You may have noticed improved photo quality in the Android Snapchat app in recent months. Believe it or not, this is because Snapchat only just recently started using a decade-old camera API that predates every Android phone in existence. The basic premise of APIs is simple — they're tools that …

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Telegram

Younkers will close at mall, 93 to lose jobs

The Younkers store at Oakwood Mall is among a dozen locations and a corporate office in Wisconsin that will close this year as company Bon-Ton Stores goes through bankruptcy. The Eau Claire store employs 93 people who will be permanently laid off, according to a notice the company sent this …

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Telegram

Report: Grand Prix brings $32M to Long Beach economy

Indycar driver James Hinchcliffe takes the checkered flag to win the 43rd Toyota Grand Prix of Long Beach Sunday April 2017. (Will Lester-SCNG-Inland Valley Daily Bulletin). By Melissa Evans | mevans@scng.com | Press-Telegram. PUBLISHED: April 6, 2018 at 4:05 pm | UPDATED: April 6, 2018 at … Read More

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LinkedIn

13289 Shares of LinkedIn Corp. (LNKD) are Reduced by British Columbia Investment …

LinkedIn Corp. logo British Columbia Investment Management Corp cut its stake in LinkedIn Corp. (NYSE:LNKD) by 23.1% during the third quarter, according to its most recent disclosure with the SEC. The fund owned 44,283 shares of the social networking company's stock after selling 13,289 shares … Read More

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