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Facebook

Facebook suspends another data firm: AggregateIQ

Late Friday the Cambridge Analytica data scandal spread wider, as Facebook announced it has also suspended Canadian data firm Aggregate IQ. In a statement to The Guardian, Facebook said "In light of recent reports that AggregateIQ may be affiliated with (CA parent company) SCL and may, as a … Read More

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Social Media

Mojo Rawley explains where his emotional social media promos come from

WWE has taken phone shot social media promos for themselves but no one does them better than Mojo Rawley. We asked him about that on the Hall of Fame Red Carpet: “When there's a time and a place for it, they'll continue to come, that's for sure. Yeah, it's just …

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Social Media

Meme, myself and I: how pop’s new gen deal with social media anxiety

Recently, it gained its anthem in the shape of We Are Fucked by 18-year-old Noah Cyrus (featuring Mø), a surprisingly self-lacerating, Max Martin-produced nihilistic banger that simmers with frustration at Cyrus's generation's social media addiction and her fears for how it might hobble their future. Read More

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Social Media

Is social media really to blame for London’s knife crime?

Does social media increase knife and gun crime? Possibly, say experts – but demonising social media is not the solution. In the wake of a series of tragic murders in London over the past few days, Metropolitan Police commissioner Cressida Dick has blamed social media for the soaring rate of …

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Customer Service

Charter Spectrum Customer Service Called Into Question

Also, customers are saying that customer service is lacking too. Frank Fanning, CEO of Trilipid Research Institute says, “We're the customer. They should be contacting us and telling us what's going on. They've done nothing as far as I'm concerned. They had a representative appear here before the … Read More

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Customer Service

Amtrak grades host railroads for delays to passenger service

The company's planned private investment will enhance safety, operating efficiency and support customer service.” In response, Magliari said Amtrak isn't a “commuter” nor is it shirking responsibility for late trains. “Clearly, there are delays we are responsible for and we own them but the majority of the … Read More

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Customer Service

Indian Overseas Bank launches IoT-based customer service app

As part of the second initiative, when a customer visits the bank they will be provided a tablet containing a web responsive application in which they can submit their feedback. 'Happy' and 'Unhappy' emoticons will be displayed on the customer service application. A team of dedicated customer service … Read More

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Chatbots

Amazon arm to create New-Age tech workforce in India

AWS AI is also helping Indian developers build chatbots. Haptik, an AI-based chatbot platform, has partnered with AWS to offer solutions to customers in the country. In cooperation with AWS, Haptik aims to rapidly expand in the Indian chatbot AI market. The functionality within the AWS AI platform … Read More

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Snapchat

Snapchat has started rolling out its TrueDepth selfie lenses

Snapchat has begun rolling out it its augmented reality TrueDepth selfie lenses today. The feature was first shown off at the iPhone X launch event as a demo of the TrueDepth camera's capabilities. It's now available for use by anyone with an iPhone X. This silent update will use FaceID's …

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Telegram

Worcester police converge on Main South after robbery

… 644 Main St. Police responding to the robbery also investigated a house break nearby at 1 Sycamore St., which appears to have been related, Police Lt. Sean Murtha said. Police also arrested a man nearby on Main Street. The incident remains under investigation. Return to telegram.com for more on … …

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