Twitter delays API change that could break Tweetbot, Twitterific, etc.
This morning, the developers of third-party Twitter clients Tweetbot, Twitterific, Tweetings and Talon banded together to highlight upcoming API changes that could potentially break the way their apps work. As you might expect, their collective user base — a base largely made up of folks who need more … Read More
Here Are the Notable People Who Deleted Their Facebook Profiles
Christopher Ailman, chief investment officer of the California State Teachers' Retirement System, said Wednesday that he deactivated his personal account due to the "offensive" lack of oversight and poor management at Facebook. CalSTRS has owned shares of the company since its initial public … Read More
Facebook suspends data firm linked to UK’s Vote Leave campaign
Facebook has suspended a data analytics firm that played a key role in the Vote Leave campaign during the UK's Brexit referendum, adding to questions over whether the personal data of millions of users that leaked from the social network helped sway the result. The firm, AggregateIQ, is said by …
Facebook suspends Canadian firm AggregateIQ over data scandal
Facebook is under intense pressure after the data of millions of its users ended up in the hands of political consultancy Cambridge Analytica. … on Thursday that the agency, along with its counterpart in British Columbia, would jointly investigate Facebook and AggregateIQ over the ongoing data scandal. Read More
Solange is showing some skin in a recent social media snapshot.
Solange showed more skin than we're used to seeing in a recent Instagram post and the photo has fans singing her praises. Recognized as more than just Beyonce's younger sister, Solange posted the topless photo on social media on Friday and the snapshot features the star wearing black pants and … …
Social Feed: Fake tweets, more Facebook Stories, and required hashtags
Social media is a fluid technology — nearly every day, the major social media networks are announcing a big change, coming under fire for the latest controversy or moving forward in smaller ways. Social Feed is a collection of those smaller changes that you may have missed with this week's …
Survivors on Pulse nightclub rampage sue social media giants
Survivors of a Florida nightclub massacre have filed a federal lawsuit against Google, Facebook and Twitter, claiming they helped spread terrorist propaganda. The complaint filed this week in Orlando by 16 survivors of the June 2016 Pulse nightclub attack says the companies profited from content … Read More
PSA: Popular Customer Chat Tool Was Compromised Last Year
The online customer service platform [24]7.Ai was reportedly infected with Malware from September 27 through October 12 of last year and news of how bad the breach was is just beginning to seep out. The security breach became known and was announced earlier this week according to multiple … Read More
CMP officials report internal audit not showing problems with billing or metering systems
In 2017, CMP increased customer service representatives by 38 percent in preparation for an anticipated increase in questions about the new billing system. CMP received more calls about the new billing system, but also received more calls about larger than expected electric bills. As the complaints … Read More
Organization, education and customer experience: Eden Drug does it all
“When a patient comes in your door, everything they see, they smell, they touch, forms their opinion about what kind of business you are. So the store has to be appealing, friendly, and we have to go out of our way to take care of patients exceptionally,” he said. “People …