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Facebook

Beyond Facebook: It’s High Time for Stronger Privacy Laws

In the wake of the Facebook-Cambridge Analytica debacle, we're hearing a lot of new and interesting ideas about how to solve the so-called Facebook problem: Let's classify Facebook as a monopoly and break it up. Let's declare it a public utility and regulate it like electricity or phone service. Let's …

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Social Media

Facebook and other social giants could be held directly responsible for hurt caused by bad behaviour

FACEBOOK and other social media giants would be held directly responsible if users are bullied or hurt because of bad behaviour on their network under … Communications Minister Mitch Fifield said the spread of playground bullying onto social media by “creeps and cowards” would be dealt with if … Read More

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Social Media

Police blame social media for rising child abuse in Jambi

Police blame social media for rising child abuse in Jambi In 30 percent of the cases, there was a close relationship between the victim and the perpetrator, Jambi Police say. (Shutterstock/-) … Read More

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Social Media

Rage against the social media machine: How did it get to this?

With Facebook CEO Mark Zuckerberg set to testify before Congress less than a week after an enraged YouTube user wounded three people before killing herself at the company's headquarters, the growing debate over what Silicon Valley's social media giants do with the content and information we … Read More

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Customer Service

Equipment Source builds machines that can withstand arctic conditions

That's why our customers turn to us, because we understand that environment, have products that are designed and built to run in that, and we have the service and support to back it up,” Ferree said. Because Alaska can get surprisingly hot in the summer, the company also tests its …

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Customer Service

T-Mobile Austria stores passwords in plain text because its security is ‘amazingly good’

If you had difficulty wrapping your head around how third-party apps could access your information on Facebook so easily, you'll probably get a migraine after reading this. It appears that T-Mobile Austria stores customer passwords in plain text in its database because its security is "amazingly good". Read More

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Customer Service

What’s happened to customer care in South Africa?

Miss “Morning Ma'am” is now looking at you and keeps mumbling stuff that irritates the customer who ends up asking how she was hired because she does not seem to understand the Queen's language. … To be honest, people do not really need EXCEPTIONAL customer service, just basic service. Read …

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Telegram

TJ Syner’s goal helps rolling Railers dispatch Monarchs

… 16-14-6 record on the road. … Worcester's injured list is still at three including Tommy Kelley, Chris Langkow and Josh Monk. Kelley's arm is in a sling, but Langkow is walking around pretty well. … The crowd of 7,316 included a lot of Railers fans. —Contact Bill Ballou at …

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Telegram

On Computers: Beam photos, videos from phone to TV

We've started beaming the video clips on our phone out to the TV. That way our friends don't have to squint, though they may nod off. There are several ways to do this: We use a $35 device called a Google Chromecast. It's small and flat and plugs into the …

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Telegram

Editorial: Remaking Worcester – pulling together elements of a safe city

… regional and national attention, we met in a Facebook Live forum last month with City Manager Edward M. Augustus Jr. and Police Chief Steven M. Sargent at the city's new regional emergency communications center (Search: telegram.com: facebook live). Our discussion was on how safe is Worcester … Read More

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