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Twitter

Homeland recap: season 7, episode 8 – Lies, Amplifiers, F**king Twitter

“Step by step, somehow, you end up very far from where you ever wanted to be.” If you have a heart, spare a thought for Franny “Franny Banany” Mathison. You are barely born before your father is hanged from a crane, you survive a siege, are taken into foster care …

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Facebook

Mark Zuckerberg has been deleting his past messages on Facebook — and you can’t

So when it came to light this week that he's been deleting his own sent messages from Facebook — something that users themselves can't do — nobody was exactly surprised. But the news comes in the middle of a category-5 shitstorm for Zuckerberg thanks to the 87 million accounts affected …

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Facebook

Facebook suspends data firm using Cambridge Analytica-like tricks

Facebook isn't just taking action against the companies directly involved in the Cambridge Analytica data sharing scandal. The company has suspended CubeYou after CNBC sent word that the analytics company was using Cambridge Analytica-style methods to harvest data for marketing purposes. Read More

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Facebook

Facebook’s Communications Meltdown: How the Company Lost Control of Its Messaging

“You're asking a really important question.” “It's such a good question.” “Those are fair questions, and I think those are real questions.” When Facebook COO Sheryl Sandberg talks to journalists these days, she frequently praises their questions — and then proceeds not to answer them, instead talking … Read More

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Social Customer Service

NBN launches fibre to the curb in two suburbs

The NBN said executive said that the company had chosen to initially launch FTTC services in a limited footprint while it works to “optimise the customer experience”. “Our decision to undertake a limited volume release means that a small number of homes and businesses will now have a new date …

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Social Customer Service

Department of Homeland Security to compile a database of bloggers, journalists, social media and …

The solicitation was posted on April 3rd. It calls for “Media Monitoring Services,” and the creation of a database to track over 290,000 “media influencers” around the world, including online news outlets, bloggers and prominent social network accounts. The monitoring service would identify contributor … Read More

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Social Media

Etidal: Social media helps spread extremist ideas

DAMMAM — The Global Center for Combating Extremist Ideology (Etidal) has claimed that social media facilitates the traffic of 90 percent of extremist … Social media is an unregulated space that enabled extremists and terrorists to not only spread their hateful messages but to also organize terrorist cells … Read More

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Social Media

Bellator 196 reactions: Winning and losing fighters on social media

Since the early days when the sport was anything but a mainstream endeavor, the MMA industry has thrived and survived through various websites, forums and, perhaps most importantly, social–media platforms. Fighters interact with fans, each other and many more through the likes of Twitter, Facebook … Read More

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Social Media

Social Media and the 2016 Presidential Campaign

President Trump's narrow victory appears to have been fashioned, at least in part, by a covert appeal to the insecurity, religious fervor or racism of voters willing to rely on social media for information about the world. Those who financed and carried out this ugly propaganda campaign were careful to … …

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Customer Service

Council suggests town hall to address mail service complaints

Many of the complaints aired Wednesday during a meeting of the Council resembled those raised in 2015, when Lara DeLaney, now vice mayor, handed Davis 11 pages listing missed deliveries, lost mail, poor customer service in the lobby and mail that arrived late. In 2015, the Council reached out to … …

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