At its centre is the word "customer" encircled by the directives "plan, focus, do, review". This mantra, he says, will help reorganise the ranks of the transport authority around customer service, although he is keeping mum for now on his ultimate designs. It's those customers – the millions of harried …

In the fall out of the Cambridge Analytica scandal, Facebook has gagged the development of its chatbot applications. These applications previously provided the core technological capability for a large number of small and not so small third party chatbot providers. It's bad news for many chatbot … Read More

The federal government is considering a legal measures to ensure social media giants such as Facebook and Snapchat are held accountable if users are bullied. Australian Associated PressApril 9, 20186:57am. The federal government is considering a legally binding "duty of care" for social media … Read More

Snapchat's redesign has been, to say the least, controversial. A few months ago, the popular social media app made headlines after throwing users for a loop with its decision to show Stories not in chronological order, but rather in an algorithmically sorted feed. Snapchat appears to be listening to its … …

There are two types of people in this world: the ones who hate the Snapchat update, and those who stopped using the app altogether because of it. That leaves little room for any users to be completely happy with the drastic changes. Read More

Baker and UTA president Vistasp Karbhari were lambasted by fans, donors and some high-profile names, including television analyst and former coach Fran Fraschilla, who vowed he'd never again step inside College Park Center after Scott Cross was fired on March 26. .@CoachScottCross was 82-33 … Read More

Telegram, founded by Russian entrepreneur Pavel Durov, is an instant messaging service that has about 200 million users worldwide — one-tenth the number that Facebook has — but has gained popularity because its messages are said to be secure and less vulnerable to hackers. It offers instant … Read More

Telegram, founded by Russian entrepreneur Pavel Durov, is an instant messaging service that has about 200 million users worldwide, one-tenth the number Facebook has. Its messages are said to be secure and less vulnerable to hackers. It offers instant messaging and channels through which users … Read More

By giving parents the option to turn off the algorithmically recommended videos, the new 'YouTube Kids' plans to curb conspiracy theory videos … YouTube is planning to release a new version of its 'YouTube Kids' app that gives parents the option to turn off algorithmically recommended videos and only … Read …

When YouTube decided to launch their own kid's based app, initially parents were very interested. … In a report via Engadget, YouTube might be ready to give up on its infamous algorithm as the report suggests that the video hosting site may have to resort to manually approving content before …