New Research Suggests That Senior In-Fighting Undermines Engagement And It’s The CEO’s Fault
Now, with many organizations struggling to deliver a consistent and ever-improving customer experience, sustainable financial returns and an engaged workforce, that finding is pretty concerning. In addition, if senior executives are noticing this about themselves, their own organizations, their colleagues … Read More
SOS: Not USA Today, or tomorrow, or next week, or next month for Waunakee reader
Nothing has ever happened. I wanted the paper." SOS got no response to three emails sent March 20 and Tuesday to Chrissy Terrell, USA Today's director of corporate communications. Customer service representative Darlene Maynor expressed sympathy for Zerbel's plight over the phone on Tuesday, … Read More
How Westpac is working to service its CX ambitions
The depth of our relationship and feeling we have with our customers is heavily influenced by the type of service we can provide them, and we want to be … We also wanted to create customer value through the use of the platform, something we weren't able to extract with …
Snapchats Next Update May Have You Wanting to Download the App Again
Snapchat has been receiving tremendous amounts of backlash in recent months towards the once beloved app. After creating an update that is very confusing and difficult, plenty of users have chosen to delete the app or express their dislike for it all over social media. The dislike for the app …
Social Media Roundup: Facebook Bulk App Removal, Messenger Unsend Feature, Improved …
“Social Media Roundup” is a weekly roundup of news pertaining to all of your favorite websites and applications used for social networking. As you start the new work week, “Social Media Roundup” will help you stay up-to-date on all the important social media news you need to know. Facebook. Read …
Arkansans accused of killing dog on Snapchat get trial date
(KTHV) – A Louisiana judge set a trial date on the morning of Tuesday, April 3, for two Arkansans who allegedly slit a dog's throat and posted it to the social media app Snapchat. Steven Sadler and Boots Stanley will appear in court on Sept. 24. Sadler is accused of …
Nudist campground seeks a summer lifeguard – swimsuit optional
If you're a qualified lifeguard, but the traditional red swimsuit's just not your color, Dyer Woods Nudist Campgrounds has a job for you. The campground in Foster, R.I., has posted an ad to Facebook seeking a part-time summer lifeguard for its pond. A swimsuit's optional for the lifeguard, but not …
Report: Pilots warned company about helicopter safety
Pilots for the company that operates the open-side helicopter flights like the one that crashed last month, killing five, had warned management repeatedly of safety concerns over equipment. The New York Times reports the pilots had concerns about a range of things, from the types of harnesses used to … Read …
Police respond to disturbance at juvenile detention facility
Charges are pending after a disturbance at a juvenile detention facility in western Maryland in which at least three staffers were assaulted by inmates, authorities said Sunday. Maryland state troopers and local sheriff's deputies were called to the Victor Cullen Center in Frederick County about 11: 30 a.m. … Read More
YouTube to release kids’ app
YouTube plans to release a non-algorithmic, whitelisted version of its YouTube Kids app sometime in the near future as a way to avoid inadvertently suggesting questionable or graphic content to children, according to a report this evening from BuzzFeed News. The modified version of the app will also … Read More