You might be tired of hearing the terms “chatbot” and “automation” but these advancements are here to stay—and can be useful tools on the road to building stronger bonds with shoppers. Customer care automation platform Linc wants to revolutionize how brands tackle the strategic challenges of … Read More

“The chatbot was chosen to complement an overarching strategy that included both digital and more traditional advertising tactics. It was selected as an interactive way to inform and engage users, by quizzing them on their knowledge of the risks associated with driving high and providing help with … Read More

All of the teams will feature on the app's Official Stories platform, while Snapchat is also adding some other features for users. This includes filters, custom stickers and lenses pertaining to the IPL. The lenses will turn you into "a helmeted player", while your team's anthem plays in the background. …

Snapchat's big redesign earlier this year hasn't gone over well with many users, with over a million of them petitioning for the company to revert to the original design. One high-profile objection even wiped more than a billion dollars off the company's value … Read More

Cashing in on the IPL fever, Snapchat has partnered with four IPL teams – Mumbai Indians, Royal Challengers Bangalore, Delhi Daredevils, and Rajasthan Royals – who will now have official accounts on the platform during the course of IPL 2018. The teams will use the accounts to post official Stories … …

An unknown person created a fake United Kingdom company that appears to be the same as the Telegram crypto project, the Telegram Open Network. The idea, by all indications is to exploit the genuine Telegram's ICO. On February 28., an unknown entity incorporated the Telegram Open Network … Read More

Telegram Open Network seems to have been created in an effort to divert funds away from the genuine project, and likely would have succeeded if the scam hadn't been exposed. Their legal registration as a company could have legitimized the project in the eyes of potential investors, but the project … …

Bank Innovation's Telegram channel was created to foster discussion and collaboration among the fintech community on the latest trends, insights and events in the industry. Intrigued by Amazon's latest P2P push? Want to see how other fintechers are using AI? Really sick (or not) of talking about … Read More

Google's YouTube for years has been collecting data on children's viewing patterns — in violation of a federal law — a coalition of 23 advocacy groups alleged in a complaint filed Monday with the FTC. YouTube said it has not received the complain but said it will “read the complaint …

A group of advocates has asked the FTC to investigate YouTube, alleging that the Google subsidiary isn't doing enough to make sure it isn't collecting data on kids. A complaint was filed Monday by the Center for Digital Democracy, the Campaign for a Commercial-Free Childhood, and 18 other child, … Read …