Shay Mitchell Accused of Faking China Travel Photos on Social Media
Considering the star's social media presence typically features an array of professional photography, the aesthetic didn't initially raise any eyebrows. However, according to some eagle-eyed observers at StyleCaster, something felt strange after a particular image showed up on Mitchell's Snapchat … Read More
Do you social media stalk before the first date?
From social media stalking, to internet dating, it's a different world for relationships. Today on Live in the D we talked about dating. The City, Life, and Style Editor from the Michigan Chronicle AJ Williams, member of The Blaine Fowler Morning Show team on 96.3 WDVD Lauren Crocker, and Founder …
Eater Is Hiring a Social Media Manager
Eater is looking for a creative, organized, and ambitious social media manager to join our engagement team and help expand our social efforts with a focus on emerging platforms, social video, and growing our audience across the network. The ideal candidate will have strong storytelling skills, video … Read More
‘Ace’ centre staff win awards for customer service
FIVE dedicated team members from a Tamworth shopping centre have been recognised with a top industry award, after going above and beyond to deliver outstanding customer service. Ankerside Shopping Centre administrator, Lucy Harvey along with Halleen Armstrong of the cleaning team and … Read More
Georgia Power and Florida Power & Light rank first in customer service
The survey ranking list was rounded out by Pacific Gas and Electric Company (61 percent), Arizona Public Service Company (60 percent), Consolidated Edison Company of New York (58 percent), and Appalachian Power Company (55 percent). Consumers Energy Company's customer experience … Read More
TECSYS introduces last-mile delivery management
TECSYS (Booth B2615), a supply chain management software company, announced today a Delivery Management Solution for the last mile that empowers regional distribution organizations and 3PLs to thrive in customer service in the digital era and achieve a significant competitive advantage. Read More
Why Automation Might Not Be as Bad For Jobs as Predicted
Shadee Ardalan is director of marketing at Raleigh, NC-based Ivy.ai, which builds chatbots for higher education institutions including Harvard, Stanford and Yale. She said automation of redundant service requests is enhancing customer service, and employing chatbots in colleges and universities is … Read More
Apple’s Business Chat Is the Conversational Tool That Retail Needs
Back in 2016, Facebook painted a bright future for the potential of commerce chatbots on Messenger. The rollout, however, was less than stellar, and the hype around chatbots quieted down. But there was a renewed interest in chatbots at Apple's Worldwide Developers Conference in 2017 when the … Read More
How Businesses Can Use Chatbots to Help Customers and Themselves
Most of the chatbots nowadays are compatible with Facebook, Slack and other big messaging platforms, but they can be designed to work on different platforms as well. The best ones are usually combined with artificial intelligence (AI) so that they can make smart decisions when it comes to responses … Read …
Snapchat Launches New Lenses For iPhone X
Thanks to iPhone X's TrueDepth technology, Snapchat users who own the phones will now have access to some fancy new Lenses, Engadget reports. “TrueDepth-enabled Lenses appear periodically within the Snapchat carousel on iPhone X,” it notes. “They're AR masks that follow your face around … Read More