No. 1 linebacker Owen Pappoe sends social media into a frenzy with one tweet
As the No. 1 linebacker in the country, Grayson's (Loganville, Ga.) Owen Pappoe knows all too well about the power his words yield on social media. Well, at least that's what he thought until he decided to have a little fun and cosign an April Fools' joke that one of …
Man who announced killings on social media found dead
Lawhorn "used social media to announce he had murdered his mother and friend," according to a statement from Mississippi Public Safety spokesman Warren Strain. East Ridge Assistant Police Chief Stan Allen told the Chattanooga Times Free Press that Lawhorn notified authorities about the bodies, … Read More
Collin County water controversy shows that facts, not social media-driven hysteria, must prevail
This unfortunate rush to make a headline — in the midst of what is a reasonable discussion about water quality questions — reminds us of the unfortunate side of celebrity activism and the power of social media. Inciting a panic instead of leading a thoughtful, sober approach to a potential …
Customer service: KRA nominated for global service award
The Kenya Revenue Authority (KRA) has been selected as one of the 39 global, and only African finalist for the Oracle CX Excellence Awards to be announced today in Chicago, USA. The taxman has been nominated in the modern customer experience category that recognises firms that deliver good … Read More
AAB claims award for customer service again
In the early '90s, Toyota Motor Corporation (TMC) established the Toyota International Customer Service Champions Society to provide the deserved recognition and motivation for Toyota customer service personnel worldwide. AAB started the national skills contest in 1999 and the formal body and … Read More
Southern Region Service Excellence Awards bigger, better
The Southern Region Service Excellence Awards have continued to grow in leaps and bounds and this year's edition was testimony that customer service in the southern region business community is poised for significant improvement. The Contact Centre Association of Zimbabwe (CCAZ) hosted a … Read More
Snapchat Brings Back Its Chronological Feed — But There’s a Catch
Snapchat's much-talked-about interface overhaul has been met with mixed reviews since launching earlier this year. The redesign's algorithm-heavy feed, in the style of Facebook and Twitter, caused frustrations for many of Snap's most loyal users — so much so, the company even attempted to “undo” … Read More
Snapchat is resurrecting the chronological Stories feed for some users
Even if you're like me and don't use Snapchat, you probably heard its user-base crying out in disgust and anger earlier this year when the app was met with a major redesign. Snapchat made both user-facing and under-the-hood changes with this update, but it appears to be pulling back on …
Bitcoin Cash Tip Bots Are Making Rounds Across Social Media
At the moment, there are a few bitcoin cash (BCH) based tipping bots allowing the transfer of micropayments between Reddit users, Twitter feeds, and Telegram conversations. Over the past few months, the BCH community has been utilizing two micro-tipping bots that can transfer BCH on all three of … Read More
Cowboys’ decision on Bryant could come before off-season program begins April 16
So there is still no resolution to Bryant's status, though something could be resolved soon, considering the team starts the off-season program April 16. There is no question the Cowboys at least want Bryant to take a pay cut from his $12.5 million salary for 2018. Read More