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A.I and Customer Experience

Ready or not, AI as augmenter, disruptor of container shipping is coming

… applications of AI in the relatively near future, INTTRA suggested: “One very real, near-term initiative that incorporates AI are chatbots using NLP, or Natural Language Processing.” In this respect, INTTRA is exploring enhancing its cloud solutions with chatbots to further enhance customer experience. Read More

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Customer Service

AOL 1800 681 7208 password reset contact AOL TEC-H SUPPOR-T CARE

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Customer Service

US airline industry boasts overall improvements -study

NEW YORK, April 9 (Reuters) – Despite a steady stream of headlines highlighting U.S. airlines' customer–service failures, carriers have actually improved in several key areas over the last year, including bumping fewer passengers and losing less baggage, according to a study released on Monday. Read More

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Chatbots

Ready or not, AI as augmenter, disruptor of container shipping is coming

“AI will allow workers to focus more of their time on those exceptions,” the white paper suggested. Looking ahead to practical applications of AI in the relatively near future, INTTRA suggested: “One very real, near-term initiative that incorporates AI are chatbots using NLP, or Natural Language Processing. Read More

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Kik

10 apps teens are using that parents need to know

Kik – Messaging App. Kik has built in apps and web content that would be filtered on home computers. Wishbone – An app that allows users to compare kids against each other and rate them on a scale. Burn Book – Post anonymous rumors about people through audio messages, tests, …

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Telegram

The Latest: Security increased around courthouse for Cosby

Security has been increased around the suburban Philadelphia courthouse where Bill Cosby is standing trial on sexual assault charges. A double row of barricades kept the public away from the 80-year-old comedian as he left court on Monday after the first day of his retrial. SIGN UP … Read More

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Telegram

Northern Illinois linebacker plans to transfer to TCU

It looks like Gary Patterson's defense is going to get some reinforcements for next season. On Sunday, linebacker Jawuan Johnson announced on Twitter that he intends to transfer to TCU as a graduate transfer. The tweet read: "Yes I will be spending my last collegiate season with TCU… It's official!!! …

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Telegram

Fair puts focus on sustainability

The message behind the newly formed Chippewa Valley Sustainability Fair is one of action: Get to work. That's according to Zacharious Pappas, co-owner of Earthbound Environmental Solutions and one of the organizers behind the fair in its first year. The weeklong event begins on Saturday and will … Read More

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YouTube

Child advocates want US Federal Trade Commission to investigate YouTube

"There are lots of other great websites for you." It's a warning that goes unheeded by millions of children around the world who visit YouTube to watch cartoons, nursery rhymes, science experiments or videos of toys being unboxed. In a formal complaint being filed Monday, child advocates and consumer … Read …

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YouTube

YouTube targets kids with ads, say privacy advocates, who want FTC to investigate

YouTube's business model relies on tracking IP addresses, search history, device identifiers, location and other personal data about its users so that it can gauge their interests and tailor advertising to them. But that model isn't supposed to work for American children, who are protected by the Children's … Read More

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