For all the risk facing Facebook when public hearings start on Tuesday, top aides on Capitol Hill worry that lawmakers could drive themselves into serious peril if they take detours into fringe theories or shaky political grievances. Yet that is precisely what many expect their bosses to do when the …

While Facebook desperately tightens controls over how third parties access its users' data – trying to mend its damaged reputation – attention is focusing on the wider issue of data harvesting and the threat it poses to our personal privacy. Data harvesting is a multibillion dollar industry and the sobering … …

CNN reports that Ian MacKay – an official with the National Union of Workers – helped set up and run a Facebook page called Black Lives Matter as well as other domain names linked to black rights. The page, which was removed by Facebook after CNN's queries, had almost 700,000 …

Junk food advertisements would be blocked on social media under plans being drawn up in the fight against obesity. Ministers are also looking at whether to force restaurants to label unhealthy foods as they finalise a strategy before the summer. The Times revealed last month that curbs on advertising … Read …

"We're trying to bring the pubic's awareness, particularly parents and other loved ones to make sure that being attentive to the social media platforms and the devices that they use is critically important to preventing those social predators from entering the home," said Bedford Police Chief John Bryfonski. Read More

"Social media can be your best friend, and it can be your worst enemy," said Darin, whose son is now a sophomore offensive lineman at Stanford. "You have to be really smart on what you do. It could be things you're not doing. You follow a buddy who puts something …

Banks and financial institutions are continuously exploring new ways to leverage technology to reduce the cost of operations, improve customer experience and speed time to market. Among these challenges, two technology developments stand out in terms of their potential for disruptive innovation. Read More

Best Buy, likewise, announced that "a small fraction of our overall online customer population" was impacted. Worryingly, however, Best Buy noted that customers who didn't even use its online chat may have had their data accessed. Security experts have also raised concerns about how the breach was … Read More

Customer service centres can be very valuable resources for fraud prevention and detection, if they are accepted and recognised as such, writes Semire Yekta, Doctoral Researcher at Goldsmiths, University of London. While service centres are traditionally defined as workplaces to handle a large … Read More

DOHA: The Customer Service Division of Abdullah Abdulghani & Bros. Co. W.L.L. (AAB) recently concluded the 2018 Body and Paint Technician Skills Contest. This event is held every two years with the aim to improve the Body and Paint Technician's repair techniques using the latest technology … Read More