Conor McGregor posts on social media for first time since UFC 223 media day melee
Conor McGregor hasn't spoken about his rampage through Barclays Center at the end of UFC 223 media day last week, but he has posted on social media for the first time since then. McGregor (21-3 MMA, 9-1 UFC) faces two felony charges for criminal mischief and 10 misdemeanors, and he …
Elections in the age of fake news and social media
In focus groups held in Darkenu over the past two years, we have noticed an alarming rise in the number of Israelis who report indifference to news outlets, preferring instead to rely on social media. Over 5 million Israelis use Facebook regularly, and a recent DIGIT poll surveying news in …
Forrester’s Artificial Intelligence reality check
Evelson points out that the result of this will be that better human-to-machine interactions will influence the pursuit of AI in 2018. Machines will work alongside executives and employees to make decisions, creating better customer experience and engagement. Forrester predictions include: Around 25% … Read More
Family-run telecoms firm Rainbow marks two decades in business
Founded in April 1998 by Eric Carson and Martin Hamill as TSI Ireland, operating with five people in a modest office, it rebranded three years later as Rainbow Telecom to reflect the broad spectrum of products and services offered. Today it has more than 10,000 customers in Northern Ireland alone, …
3CLogic to Showcase its ServiceNow Certified Integration at Knowledge18
The solution is in use across many product lines within the ServiceNow ecosystem such as ITSM, Customer Service Management (CSM), and HR. 3CLogic solutions optimize agent efficiency, providing greater change control across communication channels and improving administrative visibility into … Read More
simPRO’s SMS Solution to Assist UK Trade Businesses Improve Customer Service
As cloud-based job management technology increases its penetration into the UK trade services industry, simPRO's SMS plans give businesses the ability to use mobile devices in the job process without having to worry about added service providers and logistics. Customer service is improved by … Read More
XiaoIce Chatbot Can Now Converse More Naturally, Can Predict What Will Be Said Next
Microsoft announces a technological breakthrough in development of a novel way for people to engage in a more natural conversation with an AI-powered chatbot. The breakthrough occurred in China, where the XiaoIce Microsoft chatbot can now process a “full duplex voice sense” by listening to a user, … Read More
Google Cloud: An oasis of possibilities says AirAsia and Digi
The story about opportunities and the potential of cloud technology is something that resonates with Digi as well. Deb Tan, Head of Digital Exploration & Design, Digi, responsible for the company's chatbots says cloud and cloud AI has helped the company take care of 40 percent of its call-center traffic … …
Indian developers transitioning to cloud-neutral, integrated container native technology
As per IDC, a research firm, 90 percent consumers will interact with chatbots by 2025. Embedding AI into apps with chatbots is a key priority for the developer community across the globe. Not only are chatbots a tool that business partners will value, but form the building blocks for machine …
Analyst: Duffy more vulnerable
Citing the strong national momentum and a voter enthusiasm gap favoring Democrats, the nonpartisan Cook Political Report recently shifted its forecast to reflect more vulnerability for U.S. Rep. Sean Duffy, a fourth-term Republican incumbent from Wausau. The latest forecast from the Cook Political … Read More