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Whatsapp

WhatsApp May Share Customers’ Payment’s Data With Facebook

According to an article on Mint, a clause in the WhatsApp Policy is as follows, “We share information with third-party providers and services to help us operate and improve Payments… To send payment instructions to PSPs (payment service providers), maintain your transaction history, provide customer … Read More

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Whatsapp

WhatsApp may share your UPI PIN and other payments info with third parties: Facebook

WhatsApp, whose entry into the UPI payments space has been far from smooth, has said it is sharing critical user data like mobile number, Virtual Payment … While any payment information being shared with third parties is concerning, particularly worrying is the fact that WhatsApp has the ability to share … …

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Twitter

Study finds 66 percent of links shared on Twitter to ‘popular’ sites such as news and sports came …

Analysis of a study conducted by the Pew Research Center that was published on Monday showed that a majority of links shared on Twitter are shared by bots, rather than human users. Focusing on popular websites and media outlets, 'as measured by the number of links posted on Twitter to …

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Facebook

Facebook Tells Users Whether Private Data Shared

Facebook says it will begin informing users as to whether their personal data may have been wrongly shared with a British research company. Beginning Monday, Facebook said users who may have had private data shared with Cambridge Analytica will receive a message about it in their News Feed. Read More

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Social Media

The Great Social Media Debate: Celebs on Why They Do (or Don’t) Share Pics of Their Kids

The actress and author has a good reason for not sharing pictures of her 4-year-old son's face, even though she doesn't follow the same rules with her baby. “I don't post Sid's face bc my account is public and not only do I not want him recognized, harassed or interrupted …

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Social Media

“Social Media Is Acting Like Big Brother”: Adam Ferrier

Speaking ahead of his appearance at the State of Social Conference, Thinkerbell founder Adam Ferrier (pictured below) shares his thoughts on what the Facebook and Cambridge Analytica privacy exposure means for brands and their social license. Privacy and appropriate data use are emerging as a … Read More

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Social Media

Students use social media to spread a ‘Body Positive’ Message

“A lot of the Instagram aesthetic kind of just plays into our world and our idea of what you need to do in order to take care of your body and everyone has a different body and everyone has a different journey,” Finkelstein said. Elon University junior Jennifer Finkelstein struggled …

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A.I and Customer Experience

What’s the World’s Fastest Growing Software Market?

The 360 degree view allows better application of artificial intelligence to make the users of the CRM system more effective.” … The cost of GDPR compliance is expected to increase the existing budget for information security, CRM and customer experience (CX) in the next three years, Gartner added. Read More

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A.I and Customer Experience

South African Insurer Naked Joins the Race for AI-based Car Insurance

The company said its car insurance offering has been built on three core principles: ensure a fair and transparent insurance process for customers, put them firmly in control of their insurance experience, and use AI and automation to lower costs. Naked is built from the ground up using AI technology, … …

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A.I and Customer Experience

Interview with Alli McKee, CEO and Founder, Stick.ai

What is the current state of AI-based marketing engagement in 2018? How much of that state is influenced by the maturity of data science and customer experience platforms? The trend that most excites me is the real-time personalization. In this market, buyers are more than halfway through the process … Read …

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