NiceBot News
Facebook

Facebook: Cambridge Analytica data had private messages

Facebook has confirmed that private messages were included in data involved in the Cambridge Analytica scandal. The social network said that about 0.5% of the 305,000 people who installed a personal data-harvesting app had given permission for it to access their Facebook inboxes. However, many … Read More

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Facebook

Cambridge Analytica may have had access to private Facebook Messenger messages

Facebook has started to help users figure out whether or not they've been affected by the Cambridge Analytica scandal, and detailed in the company's notification is the fact that Facebook users may have also had their private messages leaked to Cambridge Analytica. As pointed out by researcher … Read More

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Facebook

My Facebook Was Breached by Cambridge Analytica. Was Yours?

We have banned the app “This Is Your Digital Life,” which one of your friends used Facebook to log into. We did this because the app may have misused some of your Facebook information by sharing it with a company called Cambridge Analytica. In most cases, the information was limited …

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Social Customer Service

App Developer’s 5 Tips That You Might Not Know About Online Privacy

I hope these five points help users understand a few tips that might not be obvious. We recommend deleting anyone from your social media platform that you don't personally know and locking down all your profiles through the platforms security settings. There are many articles written about this topic … Read …

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Social Customer Service

Capita shares jump as Volkswagen extends customer services contract

Volkswagen will continue to use Capita's customer service support centre for its UK brands including Volkswagen, Audi, ŠKODA and SEAT. The support centre offers customer care and technical services over the phone, on social media and online. “The extension of our partnership demonstrates the … Read More

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Social Customer Service

Empire Communities Debuts the Maverick Social Club and New King West Condo

Celebrating 25 years of building inspiring new places to live, Empire has an established tradition of creating prestigious award-winning new homes, communities and amenities and has earned a reputation for outstanding attention to detail and customer service. Since its inception in 1993, Empire has … Read More

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Social Media

Social media users urged not to respond irrationally to false reports

JOHANNESBURG – As a fake story about a gang rape in a police cell in Mamelodi continues to circulate, social media users are being urged not to respond irrationally to unconfirmed reports. A screenshot has gone viral of a Facebook post claiming a lesbian woman was arrested for public drinking …

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Social Media

The Secret to Better Social Media? Fewer Friends

Your associations tell social networks—and advertisers—an awful lot about you. Just as problematic, all those pseudo-friends and likes distract from the actual potential of social networks. We're all starting to realize that algorithmically driven social networks can't be trusted to deliver accurate, useful … Read More

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Social Media

Skin tone emoji boost inclusion on social media, study shows

Emoji with darker skin tones are helping people feel included on social media, researchers have found, as they call for even more diversity in the little cartoons. When the inclusive emoji were first introduced in 2015 there were fears that the icons could be used inappropriately or abusively, and could … …

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A.I and Customer Experience

Round Rock Express Raises the Bar on Fan Insights and Engagement with Fan Manager

Triple-A team takes the lead in Minor League Baseball with adoption of AI-powered platform that improves the customer experience through intelligent … "We are thrilled to be working with Round Rock Express, which shares the same passion we have for improving the fan experience through innovative … Read More

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