The membership — called Boxed Up — will not replace the standard free membership. But it does offer perks, such as free “priority shipping” for orders over $20, as well as 2 percent cash rewards based on what customers spend, price-matching for competitors, and “VIP customer service.” In the free …

Twitter today pledged to support a proposed Senate bill that would require technology platforms that sell advertising space to disclose the source of and amount of money paid for political ads. Called the Honest Ads Act, the bipartisan bill was first introduced back in October by Sen. Amy Klobuchar … Read …

But Russia isn't the only country that appears intent on influencing American voters through Facebook and other social media. While Russia's government owns the popular channel "RT," geared toward reaching an American audience, Venezuela-based TeleSUR English operates in similar fashion and … Read More

After months of near silence from the rapper, Nicki Minaj has resurfaced on social media to tease two new songs. This morning, the star shared a photo of herself clad in a Fendi outfit that is reminiscent of the style of Chun-Li from the game, Street Fighter. And in another …

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: an analytics application called Infinity; a powerful, easy-to-use segmentation tool … First, Oracle is giving salespeople new AI-based forecasting capabilities within the Sales and Engagement Clouds. Read More

Finally, Oracle also unfurled Oracle Loyalty, a dedicated cloud application for managing customer loyalty programs that can be integrated with the rest of the Oracle CX portfolio via REST application programming interfaces (APIs). AI-based capabilities that have been injected into Oracle CX applications … Read More

It provides model performance dashboards and offers an improved user experience through an enhanced user interface. SAS also announced the creation of a global Fraud and Security Intelligence Division that will develop advanced analytics and artificial intelligence technology to expand the … Read More

More than eight months after it was launched, Minnesota's troubled computer system for vehicle titles and license plates continues to overwhelm the state's customer service center. Most callers get a busy signal, and most emails take days — or weeks — for a response. The volume — hundreds of … Read …

Mayors Bonnie Crombie of Mississauga, Gregor Robertson of Vancouver, John Tory of Toronto, Drew Dilkins of Windsor, Kitchener's Berry Vrbanovic and Danny Breen of St. John's talk to reporters at University of Toronto Hart House Monday during a summit on mental health challenges and cities. Read More

The IRS has dramatically improved its customer service from the terrible days at the end of the Obama administration, but advocates of the agency say it still needs more money if it's to set itself on firmer footing for the long haul. As of last month, as the annual tax …