NiceBot News
Whatsapp

An Unusual Whatsapp Rendezvous

Last night while scrolling through my WhatsApp messages, a new message popped up. The number looked familiar and on closer examination I remembered that it was my old phone number from almost 15 years ago. I looked at it frantically. How was this possible? In utter disbelief, I started typing. …

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Whatsapp

With 250 Mn userbase and UPI in pipeline, WhatsApp seeks India head

An instant messenger company with 1.5 billion worldwide user base and over 250 million user base in India, which is about to launch it UPI payment feature is looking for a person to head its India operations. It's obvious. It's none other than cross-messaging platform WhatsApp. After being questioned by … …

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Twitter

Tweet Firestorm: Twitter Suspends, Then Reinstates, @Bitcoin

The holder of the bitcoin account had three-quarters of a million fewer followers when the account was reinstated, though the numbers are starting to come back. Accusations are flying about the temporary suspension of the wildly popular Bitcoin account on Twitter. The account holder, whose identity is … Read More

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Twitter

Twitter joins Facebook in supporting the Honest Ads Act

Twitter has officially announced its support for the Honest Ads Act a week after Facebook did the same via the latter's CEO Mark Zuckerberg. Which is appropriate given the bill exists because election-influencing ads ran rampant on both platforms leading up to the 2016 presidential election. Read More

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Twitter

Mark Zuckerberg Facebook testimony inspires tons of new memes

Quick, somebody friend Facebook CEO Mark Zuckerberg. He's having a tough day. Amid the fallout from the Facebook and Cambridge Analytica revelations in recent weeks, two senate committees questioned Zuckerberg on Tuesday. With 44 senators in attendance from both sides of the aisle, the … Read More

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Facebook

Zuckerberg says Facebook is working with special counsel Mueller in probe

Facebook CEO Mark Zuckerberg testified to a joint hearing of the Senate Judiciary and Commerce committees Tuesday that Facebook is cooperating with Special Counsel Robert Mueller's investigation. "I know we are working with them," Zuckerberg said during the hearing. When asked by Senator … Read More

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Facebook

Mark Zuckerberg isn’t ruling out a paid version of Facebook

Like most things on the internet, Facebook has always been free to users, supported by targeted advertising. But as concerns have grown over data collection, many users have expressed interest in a paid, ad-free version of Facebook — and Mark Zuckerberg may not be opposed to the idea. Read More

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Facebook

Zuckerberg struggles to name a single Facebook competitor

In Zuckerberg's testimony before a joint session between the Senate Judiciary and Commerce committees today, the Facebook CEO was forced to confront whether his company was now effectively a monopoly. Concerns about Facebook's monopoly status have surfaced over the last year, with growing … Read More

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Social Customer Service

Capita’s VW UK customer service contract extended by two years

The company, which began working with VW in 2006, will continue to provide customer service for the car maker's brands in the UK, including Volkswagen, Audi, Skoda, Seat and Volkswagen … This includes delivering customer care and technical services via phone, social media and the online service. Read More

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Social Customer Service

Loyalty360 Reads: April 10th, 2018

Customers have become so frustrated with the decline in customer service that they started taking to social media to complain. “6min on hold 2 furnishing team, 3wks of no replies to emails, 6mths waiting for curtains and £6k paid WHERE R MY CURTAINS?” one customer wrote, forcing the brand to … …

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