Watch Sen. Graham grill Mark Zuckerberg on whether Facebook is a monopoly
Lindsey Graham (R-SC) asked Zuckerberg if Facebook has a monopoly on the kind of service it provides for its more than 2 billion users. “If I buy a Ford and it doesn't work well and I don't like it, I can buy a Chevy,” Graham said during Tuesday's hearing. “If …
Facebook and the Price of Tech Utopia
In the dawning days of the millennium, a great harvest was promised. A new class of young revolutionists, who saw the world as not yet living up to its grandeur and thus felt the duty to order it in their vision, vowed a season of abundance and grand prosperity. Among …
Zuckerberg shoots down conspiracy theory that Facebook taps your microphone
Suspicions that Facebook (and associated apps like Instagram) are secretly recording audio through phone microphones in order to better target ads have refused to die, despite official denials dating all the way back to 2016. In today's Senate hearing, Mark Zuckerberg addressed the urban legend yet … Read More
Crypto Exchange Bithumb Developing Social Media P2P Payment System
“SNS Pay is a service that integrates support for sharing, billing, and marketing products registered on social media,” the company said. “In particular, [we are] implementing a system to allow payments with the same UI/UX and social media.” The SNS Pay platform will look to meet the needs of people … …
What social media platforms and search engines know about you
What it shares: Most social media platforms are open to outside developers who create apps fed in varying degrees by using data from users of these networks. In the case of Facebook, the public profile – the whole page for some people, or just the first and last name and …
These Tools Help You Mislead The Algorithms That Track You On Social Media
What you post on social media–depending on the country you live in and the platform you're using, or a data broker's willingness to break laws or violate a terms of service agreement–could theoretically be sucked into algorithms that help determine your credit score or help an employer decide whether … Read …
Mark Zuckerberg testifies, social media goes nuts
Facebook CEO Mark Zuckerberg (3rd L) arrives at a meeting with U.S. Sen. Bill Nelson (D-FL), ranking member of the Senate Committee on Commerce, Science, and Transportation, April 9, 2018 on Capitol Hill in Washington, DC. Zuckerberg is scheduled to testify before a few Congressional … Read More
NICE inContact CXone Expands Artificial Intelligence Apps with Speech-Enabled Virtual Assistants …
Companies using CXone and the Omilia application can deploy next generation conversational customer care portals over all channels using one single cloud customer experience platform — designing and training Omilia artificial intelligence once and deploying the same application on all channels, … Read More
Will a lack of artificial intelligence lead to customer loss?
The findings were revealed in a survey of 100 senior IT decision-makers in the UK, covering their attitudes towards AI and its adoption in their respective organisations. As a result of these beliefs, 61% of respondents said they are using, or will use AI for customer-service analysis and intervention. Read …
Booking.com boasts more listings than Airbnb (and its AI bot is rocking)
Separately, Booking.com said it has hit another milestone with its use of AI to improve customer engagement. … It's difficult to trace and attribute business that directly results from a bot experience: If a user comes back, are they doing so because of the great bot, a competitive price, or …