NiceBot News
Social Media

Among young, trust in social media is low, poll says

As debate swirls about tech companies' responsibility to protect their users' data and Congress questions Facebook CEO Mark Zuckerberg about third parties mining information about millions of site users, a new poll suggests that the romance between college-age Americans and social media may be … Read More

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Social Media

Artist’s Neon Signs Showcase The Worst Parts Of Each Social Media Platform

Each social media platform has a different focus, be it Facebook, Snapchat or Twitter. Each platform … Mike Campau has created a series called “Antisocial” that depicts the top social media platforms as Vegas-style neon signs. … Although Campau makes fun of social media, he insists he's not a hater. …

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Social Media

Radio talk show host shares his take on dangers of social media

One questioner asked, “What kind of effect do you think social media has on voting?” Ward said, “Social media across the board has made us inherently lazy at every level and every way. It may have all sorts of benefits, but … it makes us feel active, when in truth, …

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A.I and Customer Experience

Making AI communication more human

James Keaten: So what we usually do is take a team of analysts that have no idea about the customer experience. They have no idea what a customer's said in satisfaction surveys or verbatims. Then we have them look at a rubric of various communication behaviors and functions, and then …

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A.I and Customer Experience

Nike Just Does It Again: This Is The 2nd Deal In A Month To Boost AI

"The acquisition of Invertex will deepen our bench of digital talent and further our capabilities in computer vision and artificial intelligence as we create the most compelling Nike consumer experience at every touch point," Nike Chief Digital Officer Adam Sussman said in a press release. Nike will be … Read More

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Customer Service

uBreakiFix Grows Georgia Footprint, Opens in Buford

We're excited for the opportunity to bring reliable repair service and exceptional customer service to Buford and the surrounding areas.” uBreakiFix Buford is located at 3264 Buford Drive, Suite 90, Buford, GA 30519 and can be reached at: (678) 765-7674. For more information and to view a service … Read More

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Customer Service

uBreakiFix Grows in Cook County, Opens in Norridge

By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and … Read More

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Customer Service

NBK staff undergo training to enhance customer service

Sheikh Faleh bin Nawaf al-Thani, operations director – auto, NBK Holding said: “Nasser Bin Khaled Automobiles and Mercedes-Benz give customers' the utmost priority at all times. 'Our Passion' programme reflects the brand principles and values as we continue to strive towards improving operational … Read More

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Chatbots

Indian Developers Transitioning to Cloud-Neutral, Integrated Container Native Technology: Oracle

Conversational User Interface: As per IDC, 90% of consumers will interact with chatbots by 2025. Embedding AI into apps with chatbots is a key priority for the developer community across the globe. Not only are chatbots a tool that business partners will value but are the building blocks for machine … …

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Snapchat

Instagram is gaining on Snapchat in one critical area: teenagers

Snapchat and Instagram are in a battle for the homescreen of young consumers, with the two platforms looking more similar by the week. Right now, they're just about tied, according to Piper Jaffray's "Teens Survey," which questions thousands of American kids across 40 states with an average age of 16 … …

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