NiceBot News
Social Media

Social media problems: Freedom of speech in Anderson Township, elsewhere, at odds with …

Perhaps that's the message some voters are sending to their elected officials who openly share opinions on social media or block critics from pages. When it comes to the First Amendment and freedom of speech, social media remains a somewhat unchartered territory. Take the case where the American … Read More

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Social Media

Protecting your privacy on Facebook and other social media sites

SEATTLE – As Mark Zuckerberg began answering questions on Capitol Hill on Tuesday, local experts are offering advice to protect your data and privacy on Facebook and other social media networks. “I think you have to assume that when you're using social media or you're doing anything online that … Read …

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A.I and Customer Experience

Canadians trust AI and Facebook less than politicians and media, says study

Similarly, only 37 percent of Canadians trust AI to improve the customer experience. A large number of Canadians are also undecided on AI, as 30 percent report that they neither trust nor distrust AI to have a positive impact in Canada. By contrast, 55 percent of Canadians said they trust …

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A.I and Customer Experience

Top 5 AI Failures From 2017 Which Prove That ‘Perfect AI’ Is Still A Dream

The companies increasingly need to rewire their DNA and bring better features and innovations to ensure an unmistakable customer experience. While general intelligence is a far reaching goal for AI, botification has the power to bring convenience at a much faster pace, if they are 100 percent … Read More

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Customer Service

The modern VAR – it’s time to transition from professional services to a 21st business model

#1: Of the 254 partners interviewed, 99% stated that their primary business model was that of a professional services organization. They focus on delivering services, and services is the primary driver of their business planning. For example, they forecast six new customer adds next year, not sixteen. Read More

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Customer Service

Markel appoints Brian Kenny to lead strategic customer growth

In each of the Company's businesses, it seeks to provide quality products and excellent customer service so that it can be a market leader. The financial goals of the Company are to earn consistent underwriting and operating profits and superior investment returns to build shareholder value. Visit Markel … Read More

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Customer Service

Safran Nacelles Launches New NacelleLife Service Offering

“NacelleLife brings together the expertise of a world-leading nacelle manufacturer with our proactive, optimized services that anticipate and respond to customers' needs throughout the lifecycle,” says Olivier Savin, Safran Nacelles' VP of customer support and services. Savin adds that the service … Read More

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Chatbots

Top 5 AI Failures From 2017 Which Prove That ‘Perfect AI’ Is Still A Dream

While on one hand, chatbots, robots and conversational platforms are finding their niche in many companies, these technological advancements are also turning mainstream to become the face of the company. But many times they end up failing and disappointing us. While most of the times these … Read More

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Snapchat

Snap is testing commerce with Snapchat Discover publishers

Snap has been stepping up efforts to curry favor with publishers, especially as publishers continue to feel the impact of Facebook's news feed changes. Its newest pitch: commerce. Snap has begun testing a commerce function within a handful of Snapchat Discover publisher channels, according to … Read More

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Telegram

Council approves new stormwater fee

The Midland City Council cited the need to improve and maintain drainage in a growing community as the reason to approve a monthly fee for residential and commercial property owners. The Midland City Council cited the need to improve and maintain drainage in a growing community as the reason to … …

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