Mark Zuckerberg was grilled today by a joint meeting of the Senate Commerce and Judiciary committees. The Facebook chief executive has been asked a broad array of questions, ranging from regulation, to data privacy, to foreign intrusion. And, in true Facebook fashion, Zuckerberg is talking out of … Read More

Shareholders seemed to have incredibly low expectations of Facebook CEO Mark Zuckerberg's ability to handle a Senate testimony, because Facebook stock climbed 4.5 percent Tuesday with the bulk of the gains coming during his televised testimony. Though the markets closed nearly an hour ago, … Read More

The worst moments of the hearing for us, as citizens, were when senators asked if Zuckerberg would support legislation that would regulate Facebook. I don't care whether Zuckerberg supports Honest Ads, or privacy laws, or GDPR. By asking him if he would support legislation, the senators elevated him … Read More

You can also use similar Custom audience, retargeting and Lookalike advertising techniques to boost reach that is available in Facebook. Another Facebook-owned option is the Messenger app ads, plus there is the option of developing Messenger bots for customer service or audience engagement. Read More

COLLEGE STATION, Texas—The power of the Aggie network meets the power of social media. It's what helped one student reunite with an irreplaceable item. Lauren Castillo lost her engagement ring last week on the campus of Texas A&M. And, after an extensive search, she came up with nothing. Read More

In its humble beginnings, the AI we experienced in customer service was a far cry from the what we saw in futuristic sci-fi films. Instead of conversational holograms and robots, consumers were faced with glitchy interactive voice response systems and chatbots that could only answer very specific, direct … Read More

AI Expo: Hottest Start-Ups and Innovators across AI & IoT to Arrive at the AI Expo Global in One Week … The product is a game-changer in the field of Customer Experience, and has potentially disruptive applications within health, education, in-store retail, corporate workspaces, and travel & leisure … Read More

When marketers reach customers and prospects early in the customer journey, there is often less competition and a higher likelihood that they can deliver a compelling customer experience with inspirational content. AI will also help with content sequencing, a complex problem that marketers face today. Read More

"It's a level of customer service that is simply unacceptable and it should not continue," O'Hern said. Gov. Mark Dayton asked the Legislature for additional funds for call center staff as part of a $10 million request to help handle MNLARS problems. Lawmakers signed off on the money, but said …

Taylor Garbage Service has been a proud member of our community for over 40 years and have taken great pride in providing excellent customer service and participating in many civic and community events over the years for the betterment of our region and our neighbors. We recently paid a penalty … …