To the horror of the callous WhatsApp users, a loophole has been discovered by 'The Next Web', which shows that there is a way you can view the deleted message. The only catch – the message can only be deleted for everyone within the first seven minutes of it being …

If you're worried that a person will soon delete the message that he or she sent to you then just use WhatsApp's quote message feature. By quoting the message, it will appear in message quote and show until you delete the message yourself. In this way, you simply bypass the …

NEW DELHI: If someone has quoted your message on WhatsApp before you delete it, you will still be able to see that message — rendering the … Last year, WhatsApp rolled out this feature to allow its over one billion user base to recall messages in case they sent those …

Things rarely get more blatant than this. Days after losing roughly $195 million worth of users' cryptocurrency, sketchy exchange desk BitGrail appears to be contemplating its next step: filing for bankruptcy or launching the platform all anew. The man behind the exchange desk – loosely identified as … Read More

Lots of media frothing over the long holiday weekend on the FBI's Russia indictment and Trump's Twitter ripostes. But CEO Daily thinks the biggest loser in the melee was Facebook. The indictment goes after a group of Russians who are beyond U.S. reach, and doesn't cite any U.S. colluders in …

The commission is looking at whether Facebook, Google or others have misused their market power in commercial dealings plus their impact on the “quality and choice of news”, as well as what the digital platforms know about their users and whether this information has been collected in a transparent … Read …

Publishers who remembered their lessons about search-engine optimization have fared best over the past year, as social views from Facebook have plummeted. That's because search, particularly Google, has more than filled the reader gap left by Facebook, says John Saroff, CEO of the publisher … Read More

… organisations have already invested in VCAs for customer service as they realise the advantages of automated self-service. "As more customers engage on digital channels, VCAs are being implemented for handling customer requests on websites, mobile apps, consumer messaging apps and social … Read More

Chatbots will handle a quarter of all customer service operations by 2020 according to new research from Gartner. … engage on digital channels, VCAs are being implemented for handling customer requests on websites, mobile apps, consumer messaging apps and social networks," said Alvarez. Read More

In this whitepaper, Infiniti has listed five important steps to follow for successful social media monitoring. According to the social media monitoring experts at Infiniti, "If social media is managed well with effective systems and procedures, it can enhance your customer service, your brand reputation as well … Read More