Tweetbot is probably the best Twitter app out there to begin with, so if you were using the service's official app, consider Twitter pulling support a sign that you should be making the jump to Tweetbot anyway. It has a clean interface (with no algorithmic timeline or sponsored tweets), outstanding …

Twitter has come under increasing scrutiny for the way it handles user complaints, with some critics saying the social media site infringes on their free speech and others alleging it doesn't go far enough. The Onion presents a step-by-step guide showing how Twitter addresses user complaints. Read More

With these three simple steps, Facebook users can now find out who has blocked them online. Firstly, go to the search bar and type in the name of the suspected blocker. If you can't find them, they've either deleted their account or you've been blocked. Next dig out an old …

What if you could digitally sculpt a 3D object and share it on Facebook, play with it in virtual reality, or insert it into your world with augmented reality? Facebook is polishing up stages one and two today after first debuting posts of interactive 3D models in News Feed in …

For a company that's all about the future of communication, Facebook is looking to the past to solve at least some of its problems. After months of intense scrutiny over the role the company played in the 2016 presidential election, the social network giant announced it wants to use postcards …

This relates back to providing a high standard of customer service. Social media is a great way to interact with the customer base and ignoring comments or messages removes that medium. Additionally, customer feedback is beneficial for any business allowing them to improve. Showing care for … Read More

PayKey, a social banking solution provider, has announced the deployment of social telco solution and mobile smart keyboard. Guy Talmi 250 x 250 The solution transforms the smartphone keyboard into a new platform for services, information, and communication and in doing so condensing customer … Read More

“As more customers engage on digital channels, VCAs are being implemented for handling customer requests on websites, mobile apps, consumer messaging apps and social networks,” said Gene Alvarez, managing vice president at Gartner, at the Gartner Customer Experience Summit in Tokyo. Read More

The comment saw Liam break his social media silence, amid swirling rumours he and Cheryl have parted ways. The new parents are reportedly struggling to find quality time together as they juggle their busy careers and care for their 11-month-old son, Bear, a source told MailOnline. The insider … Read More

An Edmonton man has been charged with uttering threats on social media against the Canadian government, including Prime Minister Justin Trudeau. Robert Dale Kerr, 41, was taken into custody on Feb. 15 and will appear in provincial court in Edmonton on Thursday, RCMP said in a news release … Read More