NiceBot News
Facebook

Facebook exec apologizes for tweets about Mueller probe

Last Friday, Special Counsel Robert Mueller released an indictment of Russian agents for allegedly interfering with the 2016 US presidential election. The 37-page document called out the Internet Research Agency, an infamous Russian troll operation, and also mentioned Facebook more than 30 times … Read More

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Facebook

Questions for Facebook About Russia’s Use of Its Network

Many months after it became clear that Russians exploited Facebook to interfere in the 2016 presidential election, the reach and impact of Russia's activities on the social network are still not fully known. The indictment announced on Friday in the investigation by the special counsel, Robert S. Mueller III, … Read …

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Facebook

Don’t let Facebook off the hook

Goldman is Facebook's vice president for advertising, and according to his Twitter bio, a “student, seeker, raconteur, burner.” On Friday, he took to Twitter to proclaim his company's innocence. He was, he wrote, “very excited to see the Mueller indictment today,” since Facebook had “shared Russian ads … Read More

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Social Customer Service

PayKey unveils social telco solution

PayKey, a social banking solution provider, has announced the deployment of social telco solution and mobile smart keyboard. The solution transforms the smartphone keyboard into a new platform for services, information, and communication and in doing so condensing customer engagement and … Read More

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Social Media

“Anger and Hope”: Why the Parkland Survivors Are Winning the Social-Media War

After a horrific shooting that left 17 dead, Marjory Stoneman Douglas High School in Parkland, Florida, is set to reopen at the end of the week. But when it does, 18-year-old Sofie Whitney, a senior, will not be in attendance. As she told BuzzFeed News from the living-room floor, where …

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Social Media

Social media threat against Inglewood schools deemed not credible

A social media post threatening a possible shooting at Inglewood schools was deemed by police as not credible. Inglewood police said the department … IUSD became aware of a social media post of an alleged threat at Monroe MS and possibly Morningside HS. It was determined to be a hoax …

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Social Media

Did Russia’s Social Media Campaign To Discourage African-American Voters Cost Clinton The …

The indictment of 13 Russian trolls lays out a surprisingly sophisticated social–media campaign to turn minorities, and African-Americans, in particular, against Clinton. Details of the campaign show that Russians understood both the significance of those voters in the election and the language of black … Read More

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A.I and Customer Experience

Adoption of digital technologies in India at an all-time high: Dell EMC’s Rajesh Janey

With 98% of the Indian business leaders surveyed believe that they would have completed their transition into a software-defined business in the next 5 years and see themselves using technology like AI, VR, AR to not only deliver hyper-connected customer experiences but also pre-empt customer … Read More

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A.I and Customer Experience

Capital One VP: “The Impact AI Is Having On Design Is Bananas”

It was messy and lovely—the kind of conversation designers must have when creating AI-driven experiences. Eno is gender-neutral by design. Because money is so intensely personal, we didn't want to express Eno as a male or female. That Eno is overtly “a bot you can bank on” leaves the customer's … …

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A.I and Customer Experience

Strategy Analytics: 5G, AI & ML and Security to Dominate IoT at Mobile World Congress 2018

By Liz McMillan. Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls … Read …

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