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Twitter

Harry Kane awarded goal at Stoke after Premier League and Twitter pleas

It was awarded to the Dane but Kane took to Twitter to appeal to Gary Lineker, Alan Shearer, Danny Murphy and Frank Lampard to push his case on the BBC's Match of the Day and the Premier League have now made the change. The Premier League said in a statement: …

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Facebook

Your Facebook data scandal questions answered

For five hours on Tuesday, the Facebook CEO and founder was questioned by members of Congress on its role in allowing Cambridge Analytica, a UK-based political data firm that worked for Donald Trump's presidential campaign, to improperly access data on 87 million people. (He's before Congress … Read More

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Facebook

Congressman presses Zuckerberg on Facebook’s poor diversity record

In today's hearing before the House Committee on Energy and Commerce, Rep. G.K. Butterfield (D-NC) decided to take the opportunity to press Mark Zuckerberg on the subject of racial diversity in Silicon Valley. After rebuking him for the Cambridge Analytica data leak, he changed the topic. “I want to go … …

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Facebook

Congress Is Unearthing Facebook’s Terrible Power

With this naive perception of Facebook's place in the world, Zuckerberg hit on the real reason that his testimony has garnered such a sprawling reaction. This week's hearings were never simply about the Cambridge Analytica leak, or Facebook's lax reaction to misuse of its users data. Zuckerberg's … Read More

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Social Customer Service

The Company Using Human Power and Machine Learning to Tackle Customer Service for Startups …

SAN FRANCISCO, April 11, 2018 /PRNewswire/ — In an increasingly connected and social media dominated world, customer service is quickly becoming the key differentiator among e-commerce brands. Consistent, reliable and rapid-fire customer service is a necessary element of any successful … Read More

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Social Media

Elon Musk slams Silicon Valley’s lack of regulation on social media, citing ‘willy nilly proliferation of …

In a recent interview, Musk said social media has gone unchecked, despite its impact on 'the public good'. His comments come as another Silicon Valley titan, Facebook CEO Mark Zuckerberg, has appeared in a pair of high-stakes hearings on Capitol Hill this week surrounding the firm's ongoing privacy … Read More

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Social Media

UPDATED: Regulation of social media ‘inevitable’ – Zuckerberg

Facebook chief executive Mark Zuckerberg said Wednesday that regulation of social media companies is inevitable, but warned that rules could also hamper the industry's growth. “The internet is growing in importance around the world in people's lives, and I think that it is inevitable that there will need … Read More

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Social Media

Amanda Bynes works to shut down social media imposters begging for cash

Amanda Bynes wants Twitter and Instagram to shut down imposter accounts that are begging the actress' fans for money. Her lawyer, Tamar Arminak, told TMZ that she sent legal letters to the social media platforms demanding they take down accounts named “@persianLA27” and “@alb4386” because … Read More

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A.I and Customer Experience

Get an AI Head Start: Buy It

On the SAP side, SAP Leonardo Accelerators are software offerings that give enterprise customers a packaged AI experience. Mike Flanagan, SVP of SAP Leonardo and SAP Analytics told InformationWeek in an interview that Leonardo Accelerators incorporate the relevant emerging technology — it … Read More

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A.I and Customer Experience

Alibaba, Suning invest in the world’s most valuable AI startup

Suning also announced a new report this week that analyzes how major players in China, including Alibaba, JD.com and Suning, are embracing tech-driven transformations to deliver on new smart retail strategies aimed at improving the customer experience, according to a Suning press release. Read More

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