The Adobe digital report predicts AI will come of age in 2018
But customer experience cannot just be the remit of marketing or customer services; it must be driven through every function of the organisation, from marketing and IT to product development and design. “By breaking down organisational silos and using data and AI to combine analytical insight with … Read More
How Is AI Transforming the Digital Payments Landscape
Jose Thattil, Co-Founder, and CEO of Phi Commerce says, “The areas where AI can make a significant impact include, improved customer experience, more accurate fraud detection, and better analytics. These areas are all so central to the digital payments value proposition that I can only see the role of … Read …
AI is Transforming the World of Online Casino Gambling
Sure beats trudging through a packed casino floor to find your lucky slot next to the drafty exit door. AI is also radically improving UX at customer service touchpoints. The impersonal, often frustrating customer service “bots”—the non-human agents that are supposed to recognize your voice commands … Read More
text therapy
Her therapist pointed her to a customer support line, which denied her claim to the seven day free trial (apparently they “don't offer the trial to everybody”). Customer service insisted that a total refund was out of the question; she at least had to pay for her first week, as …
Dashbot and Recime Announce Partnership to Offer Analytics to Enterprise Chatbots
Recime enables brands to build highly customizable, yet advanced chatbots in a point-and-click manner, which allow them to reach their customers on any messaging channel (Facebook Messenger, WhatsApp, Viber, websites and more). Dashbot provides cross-platform chatbot analytics for enterprise … Read More
Country’s top cricket portal Circle of Cricket joined hands with Botworx.ai to change ‘the game’ with …
Circle of Cricket recently launched their Official Facebook Messenger Chatbot which allows them to push Cricketing content to its fans to their Messenger App. Subscribers who sign up with the Chatbot shall receive daily news updates, Live scores, exclusive photos/videos and more. COC's Chatbot … Read More
How Is AI Transforming the Digital Payments Landscape
Chatbots are emerging as favorites for personalized consumer engagement. Chatbots answer consumer queries and provide recommendations. Integrating payments in chatbots can further enhance the customer interaction. Chatbot of a leading private bank in the country allows consumers to pay for … Read More
Why You Should Expect More Surprise Sneaker Releases On Snapchat And Other Social Media
Jordan Brand brought this idea to social media by collaboration with Snapchat and e-commerce platform Shopify. On Sunday, right as the All-Star Game was tipping off, “Snapcodes” were displayed at 935 Julian St. in Los Angeles that offered fans the opportunity to purchase the Air Jordan 3 “Tinker”, … Read More
Lesbian couple sues feds, Catholic bishops over foster care program rejection
Two lesbian college professors married to each other were told they could not foster a refugee child through Catholic Charities of Fort Worth because they did not "mirror a holy family," according to a lawsuit filed in federal court on Tuesday. Fatma Marouf and Bryn Esplin blame the federal government … …
Czechs eliminate US in shootout in Olympic quarterfinals
Pavel Francouz stopped all five shooters and Petr Kouka scored the shootout winner as the Czech Republic eliminated the United States with a 3-2 victory in the quarterfinals Wednesday. Jan Kovar and Tomas Kundratek scored in regulation for the Czech Republic, which was fresher after winning its … Read More