Facebook signs music licensing deal with European rights company ICE
Facebook has signed a deal with London-based International Copyright Enterprise Operations (ICE) to provide royalty payouts on music the company represents, as reported by TechCrunch. ICE is a European online rights hub with a catalog of about 31 million works, representing STIM in Sweden, PRS … Read More
Land Rover, Louis Vuitton and Burberry Top Luxury Brands on Social Media According to New …
NetBase is the award-winning social analytics platform that global companies use to run brands, build businesses and connect with consumers every second. Its platform processes millions of social media posts daily for actionable business insights for marketing, research, customer service, sales, PR … Read More
Robin8 Beta Launches New Global Mobile App for Social Media Users Worldwide
"Robin8 is a new wave of social media that offers users a decentralized data analysis to monetize their activities and take control over how their online personas and data are used. The current version uses Artificial Intelligence (AI) to profile people, and the next version will use Blockchain to create …
How Gen Z Is Using Social Media To Affect Real-Life Social Change
Or do you remember the ALS Ice Bucket Challenge? That, too, was a viral social media phenomenon aided by this generation. Users participated by dumping a bucket full of ice water over their heads and sharing the chilling footage (pun intended) on social media. After drying off, participants donated to … …
Columbine High shooting survivor: Social media is giving Parkland students the voice we never had
A survivor of the Columbine High School shooting has said the reaction of the Parkland victims has renewed her hope of meaningful action finally happening on gun control. Anne Marie Hochhalter said social media had given survivors of mass shootings a platform to call for change that the teenagers of … …
Santander, Boden, Adobe and Econsultancy on data, customer experience and design
The report found that organisations using AI tools to create real-time personalised experiences for their customers are 50% more likely to significantly exceed their business goals. As a result, half of brands (46%) expect to adopt AI to support customer experience by the end of 2018, but 40% admit … Read …
Why digital customer experience requires business transformation
Artificial intelligence (AI) is becoming an important driver of customer experience execution, according to the survey. This is particularly true in larger enterprises, where 24% of respondents said they are already pushing forward with AI investments. The research from Adobe and Econsultancy showed … Read More
How can AI empower the retail workforce?
Uwe Weiss, CEO at Blue Yonder, argues that removing sales staff from the shop floor to be replaced by AI would be the wrong approach for retailers, as they should be enabling their employees to do what they do best, providing friendly, responsive and bespoke customer service, and letting the … …
WAPA Issues Bills For Post-Storm Electrical And Potable Water Services
The estimated bills will be averaged from the customer's bills for the periods April-May, May-June, and June-July 2017. “Nearly every customer has had electrical and/or potable water service at their home or business for at least thirty days, and this first wave of post-storm estimated bills will reflect thirty … Read …
Alorica Named to the Global Outsourcing 100 for Fourth Consecutive Year
The judging was based on a rigorous scoring methodology that includes a review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers for their organizations. In addition, five areas were considered and judged for the 2018 ranking … Read More