Believe it or not, Snap and Twitter could eat into Facebook’s ad business
By Ives's count, about 15-20% of Facebook-exclusive advertisers are now Twitter curious. He claims Snapchat has also become more attractive to advertisers and posits that the app's wildly unpopular redesign will ultimately bring in more users. (Another case for user growth might be the new and … Read More
Facebook seen struggling with new European privacy rules
Facebook's data collection policies will breach Europe's stringent new privacy rules, threatening its ability to sell advertising based on targeted user information, according to a study that highlights the challenge faced by the social media company in adapting to the new regime. The company's collection … Read More
MPs target social media and screens with cross-party inquiry
The committee also wants perspectives about, amongst other things, the well-being benefits from social media usage, as well as aspects of social media that magnify addictive behaviour, how awareness of potential risks could be increased for children, schools and social media companies, and where … Read More
Police presence increased at two Harford high schools following suspected social media ‘threat’
Police investigated social media chatter about a possible threat to Harford Technical High School in Bel Air Wednesday, but determined there was no credibility and the original post apparently was misconstrued by people who passed it on, a Sheriff's Office spokesperson said. (ERIKA BUTLER/THE … Read More
Social media post being investigated in Collier County
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Loom Systems Wins Gold ‘Innovation of the Year’ at Pink Elephant IT Excellence Awards
Loom Systems is the leading AI-based log analysis company, ensuring an instantly smooth, uninterrupted customer experience using an AIOPs solution to predict and prevent IT issues. Loom's coherent solution enhances operational excellence, enabling any organization to succeed in the digital era. Read More
These AI bots are solving customer problems (Video)
These AI bots are solving customer problems (Video). Robert Locascio, founder and CEO of LivePerson, talks about how artificial intelligence is improving the customer experience. Tonya Hall. By Tonya Hall | February 21, 2018 — 19:55 GMT (11:55 PST) | Topic: Artificial Intelligence. 0. obert Locascio … Read More
LogMeIn Goes ‘Bold’ with AI
Following on its August 2017 acquisition of Nanorep, a provider of digital self-service chatbots and virtual assistants, LogMeIn last week enhanced its Bold360 customer engagement product portfolio with artificial intelligence (AI). With this move, LogMeIn aims to bring AI and chatbots together with … Read More
Oregon Woman Meets ADT Employee and First Responders Who Saved Her from Dangerous …
She was sound asleep, but awakened by a phone call from ADT's Customer Care Center in Irving, Texas. “The ADT dispatcher told me there was a carbon monoxide detector going off and advised that I leave my house,” said Lausmann. “So, I grabbed my pets and went outside to wait …
National Carwash Solutions Announces The MacNeil EDGE™
NCS has established the only direct, end-to-end customer service and support network with over 300 service technicians nationwide. NCS offers a complete line of CleanTouch cleaning fluid solutions, RO & Reclaim systems and accessories. NCS also offers the widest selection of car wash systems, … Read More