Facebook followed up on the music-licensing deals it announced last month by reaching an agreement for its first “multi-territorial” music license with online licensing processing and licensing solutions provider ICE Services. The social network inked similar pacts with Global Music Rights, SESAC's … Read More

YouTube, Facebook, and Twitter all have a section designed to surface the most newsworthy, relevant information in the midst of a vast sea of content. But time and again, they have utterly failed. In the worst cases, the algorithms backing these trending sections drive bot-fueled hashtag campaigns … Read More

SAN FRANCISCO — A prominent white nationalist is suing Twitter for banning his accounts at a time when social networks are trying to crack down on hateful and abusive content without appearing to censor unpopular opinions. Jared Taylor filed the lawsuit Tuesday in state court in San Francisco, … Read More

Offscreen, however, the man who portrays Joanne had to endure some rough news in 2017, and after his recent disappearance from social media raised concerns among his fans, he decided to take to Instagram to open up. There, in a recent video, Joanne performer Branden Miller explained that his … Read …

For one thing, I'm not convinced that social media has changed people or that it “says something” about contemporary society. I think there have always been lots of assholes out there, and all social media does is congregate them in a single place. Second, the media wildly overcovers Twitter and … …

Cien co-founder and board member Margot Carter says: "Cien has enjoyed exponential growth over the last year and Cook's appointment helps us continue on this trajectory while ensuring we deliver the best possible service to our growing customer base. We are very pleased to welcome her to the … Read More

With centralized AI at the heart of every decision, businesses will be able to analyze all past customer interactions to identify and deliver the most valuable and timely materials – including product specification, case studies, or prospectuses. This collaboration will ensure better B2B customer experiences … Read More

Mr Goff would have been told by security screening staff, who filled out a damage report form in relation to the item, that to make a complaint he needed to contact our customer service department with the full details of the incident in question. This is standard procedure and we …

Have you ever needed to contact Amazon's customer service department and searched Google for the phone number? That's how some scammers are finding their victims these days. Fake customer service numbers are showing up in search results and on social media platforms, Clark.com has … Read More

PLEASANT PRAIRIE — Southwire Company LLC has announced plans to close its local customer service center, 11290 80th Ave. Southwire plans to relocate its Pleasant Prairie operations, including equipment and inventory, to existing distribution facilities in the U.S. and Canada. The transition is … Read More