It and other social media platforms have been some of the most transformative innovations in recent memory. Neglect of the benefits that Facebook has conferred may lead to the “danger that Congress will rush in and over-regulate” as mentioned by Sen. Orrin Hatch (R-UT) yesterday. Huge amounts of … Read More

Indeed, officials have offered no information about how (or by whom) social media content will be judged for its quality. If gossip or rumors take a political tone, could this lead to taxation or even indirect censorship of political criticism? Netizens have also expressed doubts about the economic rationale … Read …

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company's mobile, AI-powered sales enablement automation platform features the industry's premier user experience that empowers reps to more effectively engage with customers and prospects and … Read More

ThinkDeeply is an applied AI company that delivers enterprise visual search capabilities that empower e-commerce and customer service professionals to improve the customer experience. ThinkDeeply enables Oracle Service Cloud customers to improve the customer experience by empowering … Read More

“We have been driving growth and profitability by optimizing customer experience through AI over a number of years now, and we are aiming to establish AI development capability in every area of the business, from customer experience, customer care, supply chain and retail in pursuit of being a truly … Read …

This position contributes to Alter Brewing Company's success by assisting the Taproom Manager in executing taproom operations during scheduled shifts. This position deploys other team members and delegates tasks to ensure quality customer service and beer knowledge is given to all our patrons. Read More

Compared to baby boomers, 27 percent of millennials use social media like Twitter and Facebook to complain about a company's customer service while only 16 percent of baby boomers use it for the same reason. When it comes to answering complaints on social media, companies are better off if they … …

The Senate's transportation committee, considering funding for Minnesota IT Services, heard testimony supporting plans to add more than two dozen temporary employees to respond to rising complaints about the licensing system. The $93 million system known as MNLARS has been plagued by … Read More

FinKube, a company that provides AI-powered Platform-as-a-Service solutions for a range of industries, announced today that it has launched a new website for its intelligent, conversational chatbot, ELSA. The arrival of the new site coincides with FinKube's expanding role as an AI provider for industries … Read More

DALLAS, Texas, Apr 11, 2018 (SEND2PRESS NEWSWIRE) — FinKube, a company that provides AI-powered Platform-as-a-Service solutions for a range of industries, announced today that it has launched a new website for its intelligent, conversational chatbot, ELSA. The arrival of the new site, which … Read More