How our hobbies improve work
So not only are contact centre advisors with social hobbies intrinsically more optimistic than those with active or sedentary hobbies, but they also have a more collaborative approach when resolving conflict – two ideal features in customer service roles. According to these findings, front-line staff who … Read More
Threatening photo on social media leads to arrest in Lee County, district says
Another threat has been made to a Southwest Florida school, this time in Fort Myers. A photo of a kid holding a gun with the message, "I'll show you *** a school shooting," made its rounds on social media on Wednesday. The student reportedly attends Cypress Lake High School, and …
Officials: No threat from social media post
There is no current threat to local schools after officials looked into an image circulating social media of a person claiming to shoot up "SHS", a release from the offices of Guam Homeland Security and Civil Defense states. The Guam Department of Education received notification of an image circulating … Read …
BPD says social media threat about school shooting is believed to be a hoax
A social media post threatening a shooting at "SHS" is making the rounds on social media. The post appears to be written by a "Ray Andres" and reads "I will not being telling people what my name is, but I will bring a gun to school Tomorrow, so be prepared …
Cox customers experience service disruptions
Cox Communications customers in Gloucester experienced disruptions in service last week with slow internet speeds and poor phone connections. Some customers took to social media to express their frustration. A hardware issue affected services in the county, according to Cox spokesperson … Read More
Tech Overhaul May Bring Long Island Rail Road Up to Speed
(TNS) — The president of the beleaguered Long Island Rail Road on Tuesday outlined an extensive plan to reverse the agency's recent service woes by investing in technology to better protect infrastructure from severe weather, more quickly responding to problems, enhancing customer communication … Read More
New urgent care center opens in the Falls
It is the City of Syracuse-based Five Star Urgent Care's 14th state location in the last six years, according to Dr. John Radford, the company's founder. "What we want to provide communities in not only quality service, but world class customer service," Radford said during Wednesday's grand opening … Read More
TOMI chatbot eases search for clinics in Singapore
Tokio Marine Life Insurance Singapore Ltd. (TMLS) wants to alleviate the stress of finding a clinic when and where the user needs it the most with the introduction of new functionality to their TOMI chatbot. The update will enable users to conveniently find suitable TMLS panel clinics within their … Read …
Snapchat To Roll Out Tweaks After Scathing Response To Redesign
Despite overwhelmingly negative response from online influencers to Snapchat's redesign, which aggregates digital creator content alongside premium publishers in an all-new one-stop Discover page, the company is urging users to continue using the app so that personalization will continue to … Read More
18-year-olds are twice as likely to be on Instagram, Snapchat and Facebook as on the electoral roll …
But there are more than 895, 000 18-year-olds registered on the photo sharing social media site Instagram. And more than 1million 18-year-olds are on YouTube, with 991,663 on Facebook and 891,145 on Snapchat. But experts warned youngsters could be losing out on lower insurance premiums and … Read More