Tinyclues, the AI-driven campaign marketing solution, scores $18M Series B
Tinyclues, the French startup that offers an intelligent campaign marketing solution that uses AI to help push the right products to the right customers, has … an outstanding +49% average increase in campaign revenue, in addition to a significant improvement in customer experience,” claims the startup. Read More
With AI-Banking Growing, Ally Seeks To Humanize Conversational Tech
The bank views AI and machine learning-based tools as opportunities to develop a “common brain” for these type of interactions, ensuring the FI offers customers a conversational experience that both feels natural and aligns with Ally's brand identity and voice. “Overall, the interest in AI and machine … Read More
Ziebart Ranked #1 In Entrepreneur Franchise 500® Automotive Appearance Service Category For …
"Our heritage and history, combined with high-tech, cutting edge products and superior customer service, makes Ziebart a great investment for our franchisees," said Wolfe. The level of U.S. interest continues, with Ziebart stores planning to open in Dallas, Texas, Huntsville, Alabama, Sandusky, Ohio, … Read More
St.Luke’sHealth Tasmania wins customer satisfaction award
Launceston company St.Luke'sHealth has won the 2017 Roy Morgan Customer Satisfaction Award for Private Health Insurer of the Year. … The Roy Morgan Customer Service Awards hands out awards to the 32 companies providing the most consistent service to their clients in their field. Categories … Read More
Phoenix Window Replacement Company Wins Best of Houzz 2018 Service Award
For the second year in a row, Superior Replacement Windows has earned the window replacement and glazing industry's coveted Best of Houzz Award for Service, demonstrating the company's commitment to customer service for members of the local remodeling and design marketplace, Houzz.com in … Read More
Top AI-based technologies that evolve in 2018
The response for the AI-based technologies is very impressive and here in this post, you will grab brief understanding about technologies those that will be evolving in 2018. Everyone right from the toddlers to senior's scholars and big entrepreneurs is using Alexa, Siri, and AI-powered chatbots, so it's no … Read …
To give AI the gift of gab, Silicon Valley needs to offend you
Lebrun estimated that once in every 1,000 responses, this new breed of chatbot will say something racist or aggressive or otherwise unwanted. Researchers can fix these problems, but that involves gathering more and better data, or tweaking the algorithms through a process of extreme trial and error. Read More
Customer software business on crowdfunding drive
WeBuildBots creates artificial intelligence products and "chatbots" to answer basic customer questions, detect sentiment and identify conversations that need attention. Its customers include the AA, Welsh Water, South West Water, Wales & West Utilities, Future Publishing and Sport Wales. Shepherd, an … Read More
Snapchat: ‘We Completely Understand’ the Redesign Hate
Heads up, Snapchat users: developer Snap knows you hate the app's recent redesign and is planning some changes that might make you loathe it a little less. On Tuesday, Snap responded to a Change.org petition with more than 1.2 million signatures asking the company to scrap the redesign and … Read …
Snapchat launches bespoke lens product in UK
Though the recent Snapchat redesign was met with mixed reviews, the company's Bitmoji and Bitmoji Deluxe product have been successful with consumers with the latter taking the top spot as most downloaded app in the world in 2017. For its part, the Snapchat app was the second most downloaded … Read …