NiceBot News
Social Media

Try Google Reply – the new social media chatbot that pretends to be you

Last week, we heard about a new app called Reply from Google that will take the hassle out of socializing by reading your social media messages and suggesting automatic replies based on your normal chatting habits. Google released Reply for beta testing last week, and thanks to an early leak, …

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Social Media

Social media complicates police job of telling if comments are ill-advised or legitimate threats

Since that time at least five agencies – police in Akron, Elyria and Willoughby and sheriff's offices in Lorain County and Stark County – investigated messages posted by minors on social media, and five freshmen are accused of joking about planning a shooting at Alliance High School. Thus far at …

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A.I and Customer Experience

Simplilearn Appoints Mike Tamir, Ph.D., as Course Advisor for AI and Machine Learning Online …

"As the top influencer in AI and machine learning, Mike Tamir brings the perfect expertise to Simplilearn's online training courses, applying his extensive background not only working in the field of …. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Read More

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A.I and Customer Experience

Agent IQ Raises $6.3M to Kill Bot-Only and Traditional Customer Support with First-Ever AI …

Enterprise companies can see up to 85 percent of their customers' inquiries handled by Agent IQ's AI, helping to increase the bandwidth of support agents and lower customer service costs by 21 percent on average. Agent IQ's facilitation of team communications across channels — Twitter, SMS, voice, … Read More

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A.I and Customer Experience

How is AI Affecting Mobile App Development Industry?

Let me put this straight to you, from AR to VR, from chatbots to predictive analysis, AI is part of everything. Business and organizations these days are hunting for new ways to integrate AI into various things and enhance the customer experience. After all, happy customers are the secret to …

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Customer Service

New review site launches – secondhand cars service switches attention to estate agents

The service promises to conduct surveys among house buyers and use the data to provide estate agents with an insight into their customer service offering. JudgeService's estate agency arm will be headed up by business development manager Steve Henning, who was previously area director in the … Read More

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Customer Service

Restoration of Baseline Street water service in San Bernardino expected late Wednesday

21, to a stretch of Baseline Street and a side street affected by a main water line rupture that interrupted service the previous day, according to San Bernardino's Municipal Water Department. The outage affected 13 commercial customers on Baseline between Sierra Way and Sepulveda Avenue and 13 … Read More

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Customer Service

Spectrum quietly tries a la carte TV streaming, but restrictions apply

While I personally have little interest in becoming a Spectrum TV customer—I'm happy with my combination of Netflix, Amazon Prime, HBO, and an antenna—this was a rare opportunity to try something truly new from the cable guys. (Spectrum is reportedly rolling out the service to most of its markets … Read …

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Chatbots

Your competitors are amassing armies of recruiting chatbots

It's fun to be cynical about how chatbots and AI, especially machine learning, could turn an already dehumanizing and weird process into a Blade Runner-esque experience that's dehumanizing in a lot weirder ways. (Olivia, the recruiting chatbot from Paradox.ai and "the most knowledgeable person in … Read More

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Chatbots

LA Police Making Inroads with ‘Chip’ the Chatbot

"Chip," the city of Los Angeles' new chatbot, has been off probation only since July — but, impressed by “his” performance, innovation officials have deputized him to deliver answers to potential police department recruits. Chip, an acronym for City Hall Internet Personality, was launched in beta last May … Read More

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