Twitter is cracking down hard on bots and automated tweets in response to recent criticism of the company and recent revelations in the US's Russia investigation last week. Yesterday's Twitter's Yoel Roth issued an update to API policy regarding limitations of what users are allowed to do on the platform … …

Twitter announced last month that it would be “limiting the ability of users to perform coordinated actions across multiple accounts in TweetDeck and via the Twitter API [application-programming interface],” and Yoel Roth, who works on API policy and product trust for the social network, provided more … Read More

Posting duplicative content, replies, or mentions from an array of accounts one controls, by hand or by bot, is forbidden, according to Twitter. “Bulk, aggressive, or very high-volume automated retweeting” is also banned, along with using multiple accounts to perform automated actions at the service such … Read More

Facebook and Google could soon have much higher taxes in the UK, report says. The Treasury told BBC outlet its eyeing a proposal that would tax the internet giants on total revenue, instead of profit. European authorities have been considering the idea of higher taxes for digital giants for months. …

In 2015, Facebook said it would introduce a feature that would let users flag a story in their News Feed as “false news.” In 2016, it also said it was “testing” a feature that would let users mark a post as “fake news,” this time using the term popularized during …

The massive quantity and dizzying variety of content about the recent Florida high school shooting on Facebook show how hard it's going to be for the company to fight fake news. If Facebook wants to rid itself of misinformation, it's going to take more than tweaking the software it uses …

But beyond those practical uses, Siburkis said, online communications give FirstEnergy “an opportunity to humanize the employees who deliver safe, reliable service to customers each day.” “Our social media team is constantly churning out timely, relevant content for our audience on Twitter and … Read More

In addition we maintained our operational efficiency while managing to serve our customers with same day shipping and 24/7 customer service through various channels including social media, site chat and email." 2017 was Adam & Eve's 3rd record sales year in a row. In the last five out of six …

New York, NY: Sprinklr, the social platform for managing customer experiences at scale, today announced its integration with Viber, an application that … can engage with customers on Viber and analyze these interactions directly in Sprinklr, resulting in improved customer service and actionable data to … Read More

The Sachse Police Department is aware of the social media post from a person named “Ray Andres”. The Post indicated there was going to be a … This social media post has been determined to be a hoax and there is no credible threat to our schools in Sachse. The …