Does your child’s social media use really impact on their school marks?
Although many parents may be worried that the rise of social media is distracting children from their studies, new European research suggests that using sites such as Snapchat, Facebook, or Instagram has a minimal effect on academic performance. Carried out by researchers from the University of … Read More
How to Be More to Your Vendors Than Just Another Customer
Whether it's a latte or a vacation in Belize, we're all accustomed to paying for a service and receiving the benefits. For the most part, these simple give-and-take transactions of our personal lives deliver what we need. But, when it comes to interacting with vendors for your business, it's a …
Freshworks Named a 2018 Gartner Peer Insights Customers’ Choice For IT Service Management …
Sydney, 22 February 2018 – Freshworks, the leading provider of cloud-based business software, today announced that the company has been named as one of the 2018 Gartner Peer Insights Customers' Choice for IT Service Management Tools. This is based on end user reviews of their Freshservice … Read More
AI customer service bot startup Agent IQ raises $6.3M
“Agent IQ champions a new approach to customer care that brings the human touch back to the forefront,” a spokesperson for the company told SiliconANGLE. “Enterprise companies, who previously preferred programmed chatbots and zero human intervention, are learning that bots are bad for … Read More
Mobile Apps Testing Trends to Care About in 2018
Chatbots are pieces of interactive software that reside in apps, email, and SMS and simulate replies and questions of a real human being. The survey by Oracle revealed that 80 percent of business aim to make use of chatbots by 2020. With such frameworks as Google API, AI, and IBM …
80% of customers don’t trust chatbots for aftersales advice
A report by PointSource has revealed that consumers don't completely trust chatbots to provide them with the same level of aftersales service as provided by humans. 80% said they would rather talk to a human when resolving problems after purchase, while the majority of those shopping for financial … Read More
Chatbots Sizzle, iPhoneX Fizzles And Grocery Shoppers Feel The Retail Love
Chatbots to handle 25 percent of customer service functions within two years. Good for companies freeing up staff, good for consumers who hate waiting on the phone. Moving forward, estimates Gartner, as more than half of organizations have invested in automation, customer interaction across digital … Read More
Kylie Jenner Just Crushed the Hearts of Every SnapChat Loving Young Adult on the Planet
Instagram also taps into a fuel that SnapChat can't quite match–influencers who set the trends. In talking to several Instagram users under 20, they keep saying they don't even post anything at all. They follow influencers, almost like purely visual version of following a Twitter feed. Some don't even both … …
Tech boss of Snapchat, 27, earned £450million last year… even though his company has never …
The 27-year-old boss of a mobile phone app that has never made a profit has received a £457million pay deal – the third highest ever. Evan Spiegel, the tech guru who founded Snapchat less than seven years ago, picked up a massive one-time stock award after floating his company on …
With 1 Tweet, Kylie Jenner Cut $1.3 Billion From Snapchat. Here’s the Explanation Everyone’s …
Those 1.2 million Snapchat users who signed the petition? They're her audience. If there's a change, of course she'd make noise. Double irony points for doing so on Twitter. Second, the timing of the tweet: 4:50 p.m. Eastern time–less than an hour after the U.S. markets closed. Recently, I wrote …