Mexico’s Electoral Authority Announces Collaboration with Facebook, Casting Doubt on its Credibility
As the different offices and entities involved prepare for polling day, one key agency — the National Electoral Institute (INE) — has boasted about having a special ally in this election season: Facebook. In the era of social networks and the rise of human interaction via the internet, it could …
Police assigned to DeLand High after social media threat
Police officers have been assigned to DeLand High School as a precaution after a threat surfaced on social media, though investigators do not believe the threat to be credible, the DeLand Police Department said Friday. In a statement, the agency said it was informed Thursday afternoon of a “a possible … …
Social media hoax putting school districts on alert
In a climate where all threats of violence at schools are being taken seriously, hoaxes have started to spring up on social media. One of those hoaxes hit an area school district on Thursday. State police at Huntingdon were alerted by a Southern Huntingdon High School student Thursday evening to …
Five celebrities who rocked the stock market through social media
The social messaging app, already reeling from the negative reaction to a recent update to its interface, now finds itself struggling to regain momentum after the star's criticism was retweeted more than 60,000 times (and counting). But Jenner is only one of several celebrities whose interventions have … Read More
Online banking down or spotty for BB&T customers; bank says it’s working on a fix
Most online banking services have been either unavailable or sporadically available, including online banking, its mobile banking app and ATM machines. … In April, BB&T top executive Kelly King's enthusiasm for plugging artificial intelligence and robotics into its back-office, customer service and … Read More
Enterprise Car Rental to End Discounts for NRA Members
In this file photo, customer service representatives wait on customers at Enterprise rent-a-car at the Fort Lauderdale/Hollywood International airport July 10, 2007 in Fort Lauderdale, Florida. (Credit: Joe Raedle/Getty Images). Enterprise Holdings — which runs the Enterprise, Alamo and National car … Read More
SBI launches Global NRI Center to enhance customer experience
The Global NRI Center will be a one-stop customer service center for all NRI (non-resident Indian) banking related services. To further enhance the service experience for NRIs, the bank also launched other related services such as wealth management, SBI Intelligent Assist, free post box service, SBI … Read More
Chatbots Belong in the Workplace (Provided They’re Well-Designed)
Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways. In the workplace they promise to tackle information overload, simplify services and lighten the load of repetitive tasks using rules and artificial intelligence (AI). The rapid development of AI promises a … Read More
New startup Teampay takes the ‘expense’ out of expense management
Teampay, a startup that provides a company expense management platform managed via a chatbot, launched on Feb. 22 with $4 million in seed funding. The chatbot works by allowing employees to request and receive money up front for expenses via a chatbot, as opposed to spending their own … Read More
Kylie Jenner tweet slays “first love” Snapchat to the tune of a cool $1.3bn
It has been a torrid few weeks for Snapchat, after its February 2018 update prompted a barrage of criticism from users and industry analysts alike. A petition launched urging Snapchat to roll back the refresh gained over a million supporters in a matter of days, though Snap boss Evan Spiegel …