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Facebook

Facebook Removes Shooting Game ‘Out of Respect for’ Parkland Victims

Facebook has removed a virtual reality shooter game demo from a booth it has set up at the Conservative Political Action Conference (CPAC) Friday, after people drew attention to it online and questioned whether it was appropriate in light of the shooting last week in Parkland, Florida. A video of … …

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Facebook

Facebook Pulls VR First-Person Shooter Game From Demo at Conservative Political Conference

Facebook found itself in the spotlight of gun-violence controversy after showing off a first-person virtual-reality shooting game at the Conservative Political Action Conference this week. Facebook was demo'ing futuristic combat-simulation game “Bullet Train” in its booth at CPAC in Maryland just outside … Read More

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Social Media

Ex-Dolphin Jonathan Martin Is Detained After Social Media Post Shuts School

Jonathan Martin, the former N.F.L. offensive lineman who was at the center of a bullying scandal in 2013, was detained by the police after posting a seemingly threatening message on social media. A photograph he posted on Instagram showed a rifle and included a message that said bullying victims … Read …

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Social Media

Police reveal texting and social media account for most mobile phone driving offences

“We still see people trying to hide their phones in clothing, or in their laps. Even when people put their phones in a windscreen mount, they think they can view social media or text messages, which is not allowed. You can only take or make a phone call. The ads …

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Social Media

More Aussie kids are getting their own social media accounts but experts warn there’s ‘no safe age’

The trend has seen more than 230,000 Aussie kids under the age of 13 get their own social media profile, according to a new study. While more than half of their parents are choosing to lock down access to their account to limit online risks, technology and education experts urged …

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Customer Service

Five Star Professional Recognizes Kenny Zener of Forest Park Insurance Services, Inc as a 2017 …

Thousands of consumers are contacted to rate their home and auto insurance professional on evaluative criteria including customer service, integrity, communication and overall satisfaction. Beyond a qualifying client evaluation score, professionals are evaluated on objective criteria such as experience, … Read More

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Customer Service

Dropbox shows its freemium model works — 11 million users and 300000 business teams are …

Dropbox on Friday released the paperwork it filed to go public, offering new details on its business. The company reported it has 11 million paying users. Although Dropbox was late to pursue the enterprise market, it now has 300,000 business teams paying to use its service. The customer figures give …

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Customer Service

Business’ most important asset is its people

Unfortunately there is a lack of training to ensure employees understand the importance of customer service and know how to deliver it. Often training focuses only on a job's operational side to the neglect of servicing customers. The focus on customer service is needed in all types of businesses, from … …

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Customer Service

Ranked as the 3rd Largest Supplier of Servers in the world Supermicro Expands its Silicon Valley …

The Corporate Headquarters includes engineering, manufacturing and customer service making Supermicro the only Tier 1 systems vendor to build its servers in Silicon Valley and worldwide. Supermicro is ranked as the third largest server systems supplier in the world (Source: IDC). In addition to the … Read More

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Customer Service

The FCC’s New Broadband Map Paints an Irresponsibly Inaccurate Picture of American Broadband

That's the problem that continues to plague the United States, where consumers not only pay some of the highest prices in the developed world for broadband, but enjoy some of the worst customer service imaginable. Efforts to actually fix this problem remain stuck in limbo, in part because we're still …

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