Entering Spring Training new Phillies manager Gabe Kapler introduced a team motto: Be bold. While that primarily applies to the team's play on the field as it hopes to surprise other teams in the National League East, it seems to also apply to life off the field. In that vein, …

Customers reported loving their experiences 100x more than they hated it. High up on the love list were key customer experience pillars such as product, quality, service, shipping/delivery, price, and customer service. On the flip side, shoppers also end up kissing a few frogs. Brands stumbled in a variety … Read …

MedMen, a retail company that runs marijuana dispensaries nationwide, was valued at $1 billion in a new funding round. Known as the Apple store for pot products, MedMen claims to elevate the marijuana retail experience with high design and excellent customer service. Read More

"These trends confirm companies will need to continuously evolve and meet their customers where they are and prefer to be, to effectively do business with them," said Mike Asebrook, director of product marketing and customer service at Pegasystems. "All companies will need to continue to use these … Read More

Hyderabad: Chatbots and voice interface are slowly changing the way we buy and engage with different businesses. However, the success of these has not seen growth in many areas. In order to help various businesses improve their customer engagement and in turn help their sales, Hyderabad-based … Read More

However, acquiring empowering knowledge prior to chatbot implementation is critical, noted Anand Subramaniam, SVP of worldwide marketing at eGain. Proceeding without it is like asking a person "to drive blindfolded," he told CRM Buyer. The time for customer service chatbots has come, suggests a … Read More

Like a lot of users Kylie Jenner does not enjoy Snapchat's new app update. The newest features of the social media app includes a visual layout that the brand hopes would make the experience of scrolling more enjoyable. On Twitter, Veteran snapper Jenner shared her disapproval of the update … Read …

Here's the math, per TMZ — on the day Kylie tweeted about Snapchat, Snap Inc.'s market value was $22.78 billion. Just two days later, it was down to $21.41 billion. Oops!!! And Facebook surged at the same time, opening at $516.83 billion at the time of Kylie's tweet and sitting …

Kylie Jenner's Snapchat diss sends rival Facebook's stock soaring by $13 BILLION. By Dailymail.com Reporter and Press Association. Published: 13:33 EST, 24 February 2018 | Updated: 14:00 EST, 24 February 2018. e-mail · View comments. The day after Kylie Jenner, 20, trashed the app on Twitter, … Read More

Kaytlin Pollard holds a female Lionhead rabbit Saturday while visiting Farm Life Pet & Feed and Bait & Tackle Store in Tarboro. 022418FarmLifePetFeed2. 022418FarmLifePetFeed3. More Stories. AP Top International News at 2:25 a.m. EST · Officials say suicide bomber kills 2 in Afghan capital. Read More