NiceBot News
Social Media

Social Media Doesn’t Cause People to Isolate

Kids these days are completely incapable of interacting with people outside of Twitter! … At least, that's been the argument—up until now. The claim that people who grew up with access to the world wide web and social media don't know how to have face-to-face communication with other, living, … Read …

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Social Media

Mundelein High School taking extra precautions after social media post

Mundelein High School will take extra precautions Monday after a student's Snapchat post warned students not to go to school and stated "Mundelein ain't ready for this." Mundelein High School District 120 posted a notice on its Facebook page saying a student posted the message Saturday evening … Read More

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Social Media

XXXTENTACION Says His Social Media Was Hacked After Strange Drake Posts

XXXTENTACION and Drake have a strange history together. While it doesn't seem like there's ever been direct contact between both artists, the tension between them has been in the air since last year. It's arguable their beef played a factor in XXXTENTACION rise to fame, neither have really buried the … …

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A.I and Customer Experience

IBM AI expert to present exclusive webinar on Mumbrella

Mahr has more than ten years experience working in AI and cognitive strategy and his seminar will also tackle the problematic topic of dark data, which is information collected by marketers but not utilised. IBM Watson, unlike traditional computer systems, mirrors the human brain by using reasoning and … Read More

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Customer Service

Tips to keep in mind before buying car insurance

After purchasing a car insurance, the thing one needs the most is decent customer service and support. Choose a brand that is known for their customer service and 24×7 customer support. Garner reviews online or from word of mouth. Also, read up on customer support policies and know their contact … …

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Customer Service

AI and machine learning in focus at SAS Summit

Themed 'Bring the Analytics Economy and AI in Action' SAS experts at the event, discussed various ways organizations can foster innovation through analytics, improve customer service by leveraging Artificial Intelligence (AI), machine-learning, and more endorsed by speakers from SAS customers … Read More

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Customer Service

7 Writing Skills You Need to Know To Attract More Customers

“It's easy to fall into the trap of skim reading customer messages, especially when you're potentially reading dozens a day. Make sure you stay focused and take breaks from your computer screen, so you can read every message fully and understandingly.” Pulling on your best 'customer service' voice … Read More

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Chatbots

We want to use mobile phones to provide access to healthcare – Babyl Rwanda chief

Babyl recently unveiled an artificially intelligent chatbot that uses machine learning to interact with patients using voice or free text, which is a powered computer programme specialised in medical triage that can provide medical diagnosis. A chatbot is computer programme designed to have a … Read More

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Chatbots

Exploring the ways AI affects businesses

HR departments can also utilise AI for small or repetitive jobs such as answering FAQs with chatbots, or automating the payroll function, so that more attention can be devoted to tasks that require human judgement, such as employee engagement and retention. Another aspect of business where AI can … Read More

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Chatbots

How Artificial Intelligence is a push towards human-plus machines

The use of AI in India is already being witnessed as seen in automation of back-end processes or chatbots for customer service. “Government bodies have employed AI-powered applications such as machine leaning, image and speech recognition, robotics and more to bolster defence equipment and … Read More

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